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10
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-and-accessories or go to your Philips
dealer. You can also contact the Philips Consumer Care Center in your country (see the international
warranty leaflet for contact details).
Warranty and support
If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Recycling
- This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 3).
- This symbol means that this product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste (Fig. 4) (2006/66/EC). Please take your product to an
official collection point or a Philips service center to have a professional remove the rechargeable
battery.
- Follow your country's rules for the separate collection of electrical and electronic products and
rechargeable batteries. Correct disposal helps prevent negative consequences for the environment
and human health.
Removing the rechargeable battery
Only remove the rechargeable battery when you discard the product. Before you remove
the battery, make sure that the product is disconnected from the wall socket and that
the battery is completely empty.
Take any necessary safety precautions when you handle tools to open the product and
when you dispose of the rechargeable battery.
To remove the rechargeable battery, follow the instructions below.
1 Disconnect the appliance from the wall socket and let it run until the motor stops.
2 Remove the dust container from the appliance (Fig. 5).
3 Undo the three screws that fix the battery holder to the housing of the appliance (Fig. 6).
4 Pull the battery holder out of the appliance (Fig. 7).
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
The appliance does not
work when I push the
button.
Possible cause
When the battery is empty,
'00' flashes on the display.
Solution
To charge the battery, connect the
appliance to the charging base or attach
the handheld vacuum cleaner directly to
the magnet on the charging base.