The doors will not close completely
Door blocked open? Move food packages away from door.
Bin or shelf in the way? Push bin or shelf back in the correct
position.
The doors are difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser button.
New installation? Flush the water system. See the installation
instructions.
Recently changed water filter? Flush the water system. See
the installation instructions.
Water on the floor near the base grill? Make sure the water
dispenser tube connections are fully tightened. See the instal-
lation instructions.
Water from the dispenser is warm
New installation? Allow 24 hours after installation for the
water supply to cool completely.
Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See the
installation instructions.
The water dispenser will not operate properly
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply
and turn water shutoff valve fully open.
Kink in the water source line? Straighten the water source
line.
New installation? Flush and fill the water system. See the
installation instructions.
Before You Call for Service
Is the water pressure at least 35 psi (241 kPa)? The water
pressure to the home determines the flow from the dispenser.
See the installation instructions.
Water filter installed on the refrigerator? Remove filter
and operate dispenser. If water flow increases, the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See the installation instructions.
The ice maker is not producing ice or not
enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply
and turn water shutoff valve fully open.
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
Ice maker turned on? Make sure wire shutoff arm is in the on
position.
New installation? Wait 24 hours after ice maker installation for
ice production to begin. Wait 72 hours for full ice production.
Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see The doors will not close completely.
Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm? Remove ice
from the ejector arm with a plastic utensil.
Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See the installation instructions.
Off-taste, odor or gray color in the ice
New plumbing connections? New plumbing connections can
cause discolored or off-flavored ice.
Ice stored too long? Discard ice. Wash ice bin. Allow 24
hours for ice maker to make new ice.
Odor transfer from food? Use airtight, moisture proof
packaging to store food.
Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
Water filter installed on the refrigerator? Gray or dark
discoloration in ice indicates that the water filtration system
needs additional flushing. Flush the water system before using
a new water filter. Replace water filter when indicated. See
page 3.
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