Ketra X96 Guide D'installation page 10

I N S TA L L AT I O N
Troubleshooting
Ketra's LS0 Linear should power on to a default white state. If it powers on to some other color, that
means there's a problem in the installation conditions. See the table below for the meaning of each color.
T R O U B L E S H O OT I N G TA B L E
Color Condition
Red or OFF
Voltage from X96 controller is
too low
Magenta LS0 is installed backwards
Blue
Missing or reversed
communication signals
Green or OFF
Line voltage is too low
Yellow Number of luminaires exceeds
length limits. Limit for 15 ft
(4.6 m) for high output and
uniform lens type and 24 ft
(7.3 m) for long run lens type.
10 | X96 INSTALLATION GUIDE
Correction
Ensure that the controller is the Ketra X96 controller.
Check to see if total cable length exceeds 50 ft (15 m),
reduce to 50 ft (15 m) of cable from X96 to last LS0
segment. Ensure that power conductors are 16 AWG
(1.5 mm ) wires, or use QSH-CBL(P)-M-500. Ensure
2
that length of LS0 linear does not exceed maximum
length requirements i.e., 15 ft (4.6 m) for high output
and 24 ft (7.3 m) for long run. Verify power connections
(V+ and COM in Figure 4) are wired correctly on the
X96 controller and each luminaire adapter
Disconnect power, check wiring at adapters and follow
wiring directions above, or disconnect luminaire and
reverse the direction as seen in the LS0 install guide
Verify communication (DATA+ and DATA- in
Figure 4) are wired correctly on the X96 controller and
each luminaire adapter
Line voltage must be nominally 120 or 277 V~
60 Hz for X96
Remove excess luminaires and power cycle the
X96 controller
P/N 3662663 Rev A
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