disposal of this product, please contact your
local waste management facility.
TROUBLESHOOTING
Flame not bright enough
Regulate flame brightness using the flame
intensity button.
Simulated fire will not illuminate
1. Check power.
2. Press the flame intensity button.
Unit making crackling/popping sound
1. This is normal; when the unit is first used or
has not been used for a while this sound is
caused by dust buildup burning away.
2. Please refer to Cleaning and Maintenance
section for prevention.
Heater will not turn off
1. Refer to operating instructions.
Heater blows cool air
1. This is normal when the unit is on the fan
only setting.
2. Press the mode control until you select the
LOW (1) or HIGH (2) heat setting.
Remote does not work
1. Check the ON/OFF switch on the main unit is
in the ON position.
2. Change batteries (See Assembly Instructions).
3. Be sure to point remote at the main unit.
4. Be sure there are no obstructions between
remote and unit.
Not enough heat
1. Increase thermostat setting to highest setting.
2. This is a 1500 watt heater and is intended for
supplementary heat only.
Heater cycles on and off frequently
1. The thermostat automatically turns the heater on
and off to maintain selected comfort level.
2. To make this occur less frequently adjust the
thermostat setting up or down.
1 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden
Consumer Solutions or if in Canada, Sunbeam
Corporation (Canada) Limited doing business as
Jarden Consumer Solutions (collectively "JCS")
warrants that for a period of one year from the
date of purchase, this product will be free from
defects in material and workmanship. JCS, at its
option, will repair or replace this product or any
component of the product found to be defective
during the warranty period. Replacement will be
made with a new or remanufactured product or
component. If the product is no longer available,
replacement may be made with a similar product
of equal or greater value. This is your exclusive
warranty. Do NOT attempt to repair or adjust any
electrical or mechanical functions on this product.
Doing so will void this warranty.
This warranty is valid for the original retail
purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales
receipt. Proof of purchase is required to obtain
warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do
not have the right to alter, modify or any way
change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts
or damage resulting from any of the following:
negligent use or misuse of the product, use on
improper voltage or current, use contrary to
the operating instructions, disassembly, repair
or alteration by anyone other than JCS or an
authorized JCS service center. Further, the
warranty does not cover: Acts of God, such as
fire, flood, hurricanes and tornadoes.
What are the limits on JCS's Liability?
JCS shall not be liable for any incidental or
consequential damages caused by the breach
of any express, implied or statutory warranty or
condition.
Except to the extent prohibited by applicable
law, any implied warranty or condition of
merchantability or fitness for a particular purpose
is limited in duration to the duration of the above
warranty.
JCS disclaims all other warranties, conditions or
representations, express, implied, statutory or
otherwise. JCS shall not be liable for any damages
of any kind resulting from the purchase, use or
misuse of, or inability to use the product including
incidental, special, consequential or similar
damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any
claim brought against purchaser by any other
party.
Some provinces, states or jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages or limitations on how long
an implied warranty lasts, so the above limitations
or exclusion may not apply to you.
This warranty gives you specific legal rights, and
you may also have other rights that vary from
province to province, state to state or jurisdiction
to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or
would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center
address will be provided to you.
In Canada
If you have any question regarding this warranty or
would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center
address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam
Products, Inc. doing business as Jarden
Consumer Solutions located in Boca Raton,
Florida 33431. In Canada, this warranty is offered
by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located
at 20B Hereford Street, Brampton, Ontario L6Y
0M1. If you have any other problem or claim in
connection with this product, please write our
Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT
TO ANY OF THESE ADDRESSES OR TO THE
PLACE OF PURCHASE.
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