TROUBLESHOOTING TIPS
ISSUE
No power going to the
control panel
No sound
Wireless transmitter cuts
out during gameplay/No
vibration or subwoofer
sound via analogue
connection
The cables connected to
my X Rocker have been
broken accidentally
Interference over wireless
connection
TROUBLESHOOTING STEPS
• Make sure that the power cable is
connected correctly.
• Make sure that the power source is
working correctly.
• With the chair turned to the ON position,
give the power cable a slight wiggle in
the port. If any light flickers (or not)
please contact support
(support@xrockergaming.com).
• Review the connection methods on the
previous page and try alternative
connection methods if possible.
• Confirm that the device/system is
correctly configured as per previous
connection guide.
• Make sure that the wireless channel
switcher is in the corresponding position
that suits your connection method (1, 2, 3
for wireless and AUX for wired
connections.)
Please make sure the volume of the source
device is at a higher level to strengthen the
audio signal.
Please contact X Rocker support
(support@xrockergaming.com) regarding
this issue.
In this case, try another of the three
wireless bands to isolate the signal.
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