Napoleon ROGUE Serie Manuel D'utilisation page 20

Gas flow.
• Low heat or low flame when valve is turned to high
• Burners burn with yellow flame, accompanied by the smell of gas
• Flames lift away from burner, accompanied by the smell of gas, and possible lighting difficulties.
• Burner output on HIGH, but setting is LOW. Rumbling noise and fluttering blue flame at burner surface.
Possible causes
Propane – improper lighting procedure
Natural gas – undersized supply line.
Leaking gasket surrounding the ceramic tile, or a weld
failure in the burner housing.
Both gas propane and natural gas – improper preheating.
Possible spider web or other debris.
Improper air shutter adjustment.
Lack of gas
Supply hose is pinched.
Propane regulator in low flow state.
Peeling paint, Noises and Flare-ups.
• Humming regulator
• Excessive flare-ups and uneven heat
Possible causes
Normal humming noise on hot days.
The cylinder valve was opened too quickly.
Sear plates installed incorrectly.
Improper heating.
Excessive grease and ash build on sear plates and in drip
pan.
• Paint appears to be peeling inside lid or hood
Possible causes
Grease build-up on inside surfaces.
20
| Troubleshooting
Solution
Ensure lighting procedure is followed carefully. All gas valves must
be in the OFF position when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See Operation – Lighting
Instructions
Pipe must be sized according to installation code.
Allow burner to cool and inspect very closely for cracks. Contact
your authorized Napoleon dealer to order replacement burner
assembly if any cracks are found.
Preheat grill with both main burners on high for 10 to 15 minutes.
Thoroughly clean nest or webs out of your burner orifice by
removing it and following instructions in this manual.
See "INSECT SCREEN AND BURNER PORT" on page 16.
Open or close air shutter slightly according to the instructions on
this manual. See "ADJUSTING AIR SHUTTER" on page 17.
IMPORTANT! This must be done by a qualified gas installer.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Ensure igniting procedure is followed carefully. All gas valves must
be in the OFF position when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See Operation – Igniting
Instructions.
Solution
This isn't a defect. It's caused by internal vibrations in the regulator
and doesn't affect the performance or safety of the gas grill.
Humming regulators WILL NOT be replaced.
Open cylinder valve slowly
Ensure sear plates are installed with holes towards the front, and
the slots on the bottom. See Assembly Instructions Guide.
Preheat grill with both main burners on high for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do not line pan with
aluminum foil. Refer to Cleaning Instructions.
Solution
This is not a defect. The finish on the lid and hood is porcelain,
and will not peel. The peeling is caused by hardened grease, which
dries into paint-like shards, that flake off. Regular cleaning will
prevent this. See cleaning instructions.
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