Serene HC-100 Manuel page 6

If a defect covered by this warranty should occur, promptly contact a Customer Care
Representative by phone to obtain a Return Authorization Number (RAN) and shipping
instructions before shipping the product to us. Any shipment without a RAN will not be
accepted and will be returned to you at your expense. Any authorized returned product
must be accompanied with proof of purchase and a brief explanation of the problem.
For out of warranty repair and service, please contact our Customer
Care Department for directions.
Serene Innovations
14615 Carmenita Rd., Norwalk CA 90650
Toll Free: 1-866-376-9271 (9AM-5PM PST, M-F)
Phone: 562-407-5400 Fax: 562-483-2087