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What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the
warranty period, please call the Epson Connection
(Canada) for warranty repair instructions and return authorization. An Epson service technician will
provide telephone diagnostic service to determine whether the printer requires service. If service is
needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If
Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you,
freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. You are
responsible for securely packaging the defective unit and returning it to Epson within five (5)
working days of receipt of the replacement. Epson requires a debit or a credit card number to secure
the cost of the replacement printer in the event that you fail to return the defective one. If Epson
authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its
authorized service center, where the printer will be repaired and sent back to you. You are responsible
for packing the printer and for all costs to and from the Epson authorized service center. When
warranty service involves the exchange of the printer or a part, the item replaced becomes Epson
property. The replacement printer or part may be new or refurbished to the Epson standard of
quality, and, at Epson's option, may be another model of like kind and quality. Exchange products
and parts assume the remaining warranty period of your original product covered by this limited
warranty.
What This Warranty Does Not Cover:
1.
This warranty covers only normal use in the United States, Canada, or Puerto Rico.
2.
Excessive, continuous, or commercial use is not considered normal use; damage, maintenance
or service from such use will not be covered under this warranty.
3.
The parts necessary for borderless printing have a limited life. This warranty does not extend
beyond the limited life of these parts.
4.
This warranty is not transferable.
5.
This warranty does not cover any color change or fading of prints or reimbursement of
materials or services required for reprinting.
6.
This warranty does not cover damage to the Epson product caused by parts or supplies not
distributed by Epson.
7.
This warranty does not cover ink bottles, ink supply units, or ink packs.
8.
This warranty does not cover damage to the unit caused by incorrectly loading ink into the
product or loading the incorrect color/black ink or ink type into the product.
9.
This warranty does not cover damage to the unit or other property by incorrect handling of the
ink bottles.
10. This warranty does not cover third party parts, components, or peripheral devices added to the
Epson product after its shipment from Epson, e.g., dealer or user-added boards or components.
11. Epson is not responsible for warranty service should the Epson label or logo or the rating label
or serial number be removed or should the product fail to be properly maintained or fail to
function properly as a result of misuse, abuse, improper installation, neglect, improper
shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical
current, software problems, interaction with non-Epson products, or service other than by an
Epson Authorized Servicer.
12. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs
incurred.
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Epson America, Inc. Limited Warranty
SM
at (562) 276-4382 (U.S.) or (905) 709-3839
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