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PROBLEM
WATER DISPENSER
•
Dispenser will not
dispense water.
•
•
•
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Water has an odd
taste and/or odor.
•
•
•
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Water pressure is
extremely low.
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ODORS IN REFRIGERATOR
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Interior is dirty.
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OPENING/CLOSING OF DOORS/DRAWERS
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Door(s) will not close.
•
•
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Drawers are difficult
to move.
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LIGHT BULB IS NOT ON
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Light bulb is not on.
•
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IF YOU HEAR
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5 beeps
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3 beeps
All manuals and user guides at all-guides.com
Before You Call (continued)
CAUSE
Household water line valve is not
open.
Freezer door is not closed.
Ice & water filter cartridge is clogged.
Front filter not fully installed, if
equipped
Water has been in the tank for a
period of time.
Unit not properly connected to cold
water line.
Tubing used in the household water
supply and installation may affect
water taste and odor.
Water has a high mineral content.
Cut-off and cut-on pressures are too
low (well systems only).
Reverse osmosis system is in
regenerative phase.
Interior needs to be cleaned.
Food with strong odors is in
refrigerator.
Door was closed too hard, causing
other door to open slightly.
Refrigerator is not level. It rocks on
the floor when moved slightly.
Refrigerator is touching a wall or
cabinet.
Food is touching shelf on top of
drawer.
Track that drawers slide on is dirty.
Light bulb is burned out.
Light switch is stuck.
No electric current is reaching
refrigerator.
A door has been left open for 5
minutes or more.
The refrigerator has experienced a
loss of power or a low voltage
condition.
CORRECTION
•
Open household water line valve. See PROBLEM
section ICE MAKER IS NOT MAKING ANY ICE.
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Ensure that freezer door is closed.
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Replace filter cartridge.
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Push filter in until you hear a "click". Filter should be
flush with cabinet.
•
Draw and discard 10 – 12 glasses of water to freshen
the supply and completely rinse out the tank.
•
Connect unit to cold water line that supplies water to
the kitchen faucet.
•
For best results, use copper tubing for water
connections.
•
Contact water treatment plant for help.
•
Have someone turn up the cut-off and cut-on pressure
on the water pump system (well systems only).
•
It is normal for a reverse osmosis system to be below
20 psi during the regenerative phase.
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See Care & Cleaning Chart in Care and Cleaning
section.
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Cover food tightly.
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Close both doors gently.
•
Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.
•
Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.
•
Keep less food in drawer.
•
Clean drawer, rollers, and track. See Care & Cleaning
Chart in Care and Cleaning section.
•
See Replacing Light Bulbs in Care and Cleaning
section.
•
Light switch is located on side of refrigerator and
freezer liners.
•
See PROBLEM section RUNNING OF
REFRIGERATOR.
•
These beeps will repeat once every minute until the
door has been closed. This is normal for the "Door
Ajar" alarm.
•
This is normal when "Power-On-Reset" is activated.
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