Quick Setup Guide
OVERVIEW
SureCall Fusion2Go
Max
™
Inside Patch
Outside
Booster
Antenna
Antenna
3-Year Warranty
Thank you for your SureCall purchase. Please take the time to register your new product at
www.surecall.com/activate (US) or www.surecall.com/CA/activate (Canada)
SureCall warranties its products for three years from the date of purchase against defects in workmanship and/
or materials.
Products returned by customers must be in their original, un-modified condition, shipped at the customer's expense
in the original or protective packaging with proof-of-purchase documentation enclosed and a Return Merchandise
Authorization (RMA) number printed clearly on the outside of the shipping container. RMA numbers are obtained
by contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse,
neglect, or mishandling that alters or damages the product's physical or electronic properties.
For complete warranty text, including limitations and liability, see the Fusion2Go Max full user manual, available
online.
Have questions?
We have answers! Reach out to our US-based support team:
Call:
1-888-365-6283
Email: support@surecall.com
Visit:
www.surecall.com/support to download the user manual for:
» Detailed setup instructions » Troubleshooting tips » Warranty information
Rev. 2 040519
STEP 1.
PLACE OUTSIDE ANTENNA ON THE VEHICLE'S ROOF
Place the magnetic-mount antenna on the top of your vehicle, preferably toward the back, Ensure that
the antenna has at least a 12-inch radius clear of obstructions and other radiating elements, such as a
radio antenna.
*For non-magnetic vehicle body, use the adhesive option included in package.
Run the cable from the outside antenna across the car's roof and into the car. To hide and protect the
antenna cable, carefully pull down the door seal, run cable underneath it and push the seal back into
place.
Note: The outside antenna must not be collocated or operating with any other antenna or booster.
Power
Adapter
STEP 2.
INSTALL INSIDE ANTENNA
Identify a location for the inside antenna on or near your front dashboard that is: (1) Within 2-3 feet of
typical cell phone location, (2) At least 8 inches (20cm) from cellular devices and (3) At least 4 inches
(10cm) from metal.
Peel Velcro backing and apply to a clean dry surface in your chosen location.
Or try this - Use the free vent clip provided with your product as a mounting surface then simply clip to
an air vent.
Specifications
Uplink Frequency Range (MHz):
Downlink Frequency Range (MHz):
Maximum Gain:
Supported Standards:
Gain Adjustment
Input Impedance:
Noise Figure:
DC Power:
Maximum Output Power:
Power Consumption:
Cable:
RF Connectors:
Certification (Fusion2Go Max):
Certification (Fusion2Go Max Amp):
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider's consent. Most
wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on
their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless
service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
© 2019, SureCall, Inc. All rights reserved
LTE-A
LTE-V
CELLULAR
PCS
AWS
698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755 (G Block Included)
728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155 (G Block Included)
50 dB
CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
20 dB (Automatic)
50 Ω
≤ 5 dB
6-15V
1 Watt EIRP
≤ 10W
RG-174
FME Male (both ends)
FCC ID: RSNF2GO-MAXR
IC: 7784A-F2GOMAXR
FCC ID: RSNF2GO-MAX
IC: 7784A-F2GOMAX
|
48346 Milmont Drive
|
Fremont, California 94538 USA
STEP 3.
PLACE BOOSTER AND CONNECT CABLES
Select a well-ventilated location for the booster that is away from excessive heat, direct sunlight, and
moisture. We often suggest installing beneath a seat or within the front console.
Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the cable
from inside patch antenna to the connection marked INSIDE. Hand tighten the connections and secure
any loose cable.
LTE-A
LTE-V
POWER
CELLULAR
PCS
AWS
STEP 4.
CONNECT TO POWER
Connect the DC power cord connector to the signal booster and the adapter end to the cigarette lighter
adapter to your vehicle. Once all connections are connected, turn the power switch on the adapter to ON.
The Power LED will illuminate to indicate that the signal booster is ready for use.
Note: When your car is off, turn the power switch to OFF to keep the booster from continuing to draw power to your
vehicle.
Place a call in a location you have previously experienced poor signal and confirm that your phone is
receiving a boosted signal. Normal operation is indicated by Green LEDs (both flashing and solid). In the
event Red LEDs appear, antenna adjustments may be needed.
Power Switch
DC Power
POWER
Power
Adapter
Connector
LED Indicators
Color
Condition Indication
Green Solid
Indicates normal operation.
Green Flashing
Normal operation. Indicates that Automatic Gain Control (AGC) is self-adjusting due to
over-signal or antenna proximity.
Red
Flashing
Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it has sufficient
separation from the inside antenna, as well as, any potentially interfering objects or antennas
Troubleshooting
Problem
Resolution
Signal booster has
Verify that the Power LED is ON.
no power
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at: 1-888-365-6283 or support@surecall.com
After completing
Verify that cable connections are tightly fitted to the booster.
installation, signal
Try further separating the antennas.
coverage has not
Note: Bars are not always a reliable measure of signal. The best way to confirm signal
improved
coverage is the ability to place and hold a call.
888.365.6283 / +1.510.770.0469
|
www.surecall.com
Outside Antenna
DC Power Jack
Inside Patch Antenna
|
Support@surecall.com