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TROUBLESHOOTING

If your heater fails to operate, please follow these procedures before contacting customer service:
Problem
Unit is not heating.
The heater is creating a burning smell.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF.
DOING SO COULD CAUSE DAMAGE OR PERSONAL INJURY.
All manuals and user guides at all-guides.com
Electric Convection Heater
Probable Cause
Overheat protection has
temporarily deactivated the heater.
Room temperature has been
warmed to thermostat setting.
Heater is not plugged into a 120V
polarized outlet/receptacle.
Breaker/Fuse has been tripped.
There is oil residue on the heating
coil from the manufacturing
process. It will quickly evaporate
and should not occur again.
Check & ensure there are no
combustible materials within 0.9
meters (3 feet) surrounding
the heater.
Ensure a minimum clearance of 5.5
inches (14 cm) from both sides and
rear of heater to adjacent walls.
Turn the heater OFF; unplug it and
ALLOW IT TO COOL. Inspect and
remove any objects on or adjacent
to the heater. Wait 30 minutes before
plugging unit back in.
To increase the room temperature,
adjust thermostat control knob to a
higher setting by turning clockwise.
Ensure unit is in OFF position. Plug
in unit and attempt to turn on again.
• Check your electrical box to confirm
the breaker has not been blown. This
may occur if the receptacle is shared
between other high consumption
appliances.
• Ensure unit is in OFF position. Plug
in unit and attempt to turn on again.
Ensure room in which heater is
situated is well ventilated.
Remove any combustible items that
are near the heater.
Reposition the heater so there is
enough space around the heater to
the adjacent walls.
4
Assembly Instructions
Solution

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