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PROBLEM
Power button on LED
is not on
No steam
Steamer is leaking
water
Troubleshooting
SOLUTION
Ensure steamer power cord is correctly plugged into a 120V
•
AC power outlet only.
Ensure circuit breaker is operational.
•
Try operating steamer from another power outlet.
•
•
If unit is still not working, call customer service at 1-888-
574-3662.
Ensure water tank is full.
•
Calcium and mineral deposits can build up and impact
•
the performance of your steamer, use distilled water if
necessary.
To break up calcium build up due to hard water we suggest
•
filling water tank with a 50/50 mixture of white vinegar and
distilled water and allow mixture to run until empty.
If unit is still not working, call customer service at 1-888-
•
574-3662.
Condensation may form inside the unit dripping water upon
•
initial use; wait few seconds until steam appears.
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