WARRANTY INFORMATION
To register your Vollara Air & Surface Pro unit, visit www.vollaraintl.com/vollara/warrantyregistration.aspx.
WHAT IS COVERED BY THIS WARRANTY
We warrant the Vollara Air & Surface Pro (excluding filters) to
the consumer, subject to the conditions below, against defects
in workmanship or material, provided that the products are
returned to Vollara, LLC within the following time periods:
• Vollara Air & Surface Pro within three (3) years from
date of purchase
• ActivePure Cell within one (1) year from date of purchase
MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper, operation,
cleaning and maintenance, all in accordance with the Owner's
Manual. Failure to meet any of these requirements will void
this warranty. Servicing of your Vollara Air & Surface Pro by
parties other than our authorized representative and/or using
parts other than genuine parts will also void this warranty.
This warranty is contingent upon:
• Replacing the ActivePure Cell every (1) one year with a
genuine ActivePure part (proof of change required)
• Cleaning the Filter Assembly every 30-180 days
(according to instructions in Owner's Manual)
• Replacing the Filter Assembly every 6-12 months
(proof of purchase required)
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact Vollara Customer Service or go online
to www.vollaraintl.com/vollara/warrantyregistration.aspx to
activate their warranty within 6 months of purchase. We will
repair or replace and return the product, without charge and
within a reasonable period of time, subject to the conditions
in the above paragraphs, if its examination shall disclose any
part to be defective in workmanship or material. If we, in our
discretion, are unable to repair the product after a reasonable
number of attempts, we will provide either a refund of the
purchase price or a replacement unit, at the company's option.
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered a defect in
workmanship or material. These warranties do not apply to
filters nor for loss or damage caused by accident, fire, abuse,
misuse, improper installation, modification, or misapplication.
MISSING SERIAL NUMBERS AND UNAUTHORIZED
CHANNELS
If a valid serial number is missing from the product, the
warranty will be voided. Warranties are voided if a product
is purchased through unauthorized channels, this includes
websites that are not authorized to sell our products OR to
use Vollara trademarked names, images and logos as well
as Internet auction sites (e.g. ebay and Craigslist). The only
approved Internet presence for Vollara products is www.
vollara.com. To confirm warranty coverage prior to purchasing
a product, contact Vollara Customer Service at 800.989.2299
with the serial number located on the back of the unit.
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Limit Three (3) Year Warranty
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, AND TO THE EXTENT
CONSISTENT WITH APPLICABLE LAWS, WE MAKE NO
REPRESENTATION OR WARRANTY OF ANY KIND. ALL OTHER
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE
HEREBY EXPRESSLY DISCLAIMED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES
TO THE EXTENT CONSISTENT WITH APPLICABLE LAWS, WE
SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH
OF EXPRESSED OR IMPLIED WARRANTIES, CONDITIONS,
GUARANTEES OR REPRESENTATIONS, BREACH OF CONTRACT,
NEGLIGENCE OR ANY OTHER LEGAL THEORY. Such excluded
damages include, but are not limited to, loss of profits or
revenue, and loss of the use of the products.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Some states do
not allow limitations on warranties, or on remedies for breach. In
such states, the above limitations may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise required
by applicable legislation, this warranty is not transferable.
This warranty gives you specific legal rights and you may also
have other rights which vary from province to province. Some
provinces and territories do not allow limitations on warranties,
or on remedies for breach. In such provinces or territories,
the above limitations may not apply to you. If any provision of
this warranty or part thereof is held by a court of competent
jurisdiction to be invalid, illegal, or unenforceable, the validity,
legality and enforceability of the remaining provisions or parts
thereof will not in any way be affected or impaired within the
jurisdiction of that court. This entire warranty shall continue to
be valid, legal and enforceable in any jurisdiction where a similar
determination has not been made.
This warranty is provided by:
Vollara, LLC
1300 Valley Drive
Bristol, VA 24201
SERVICE
Every effort is made to ensure customers receive an up-to-date
instructions manual on the use of our products; however, from
time to time, modifications to our products may without notice
make the information contained herein subject to alteration.
For the latest information, please visit our website at
www.vollara.com/manuals.