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TROUBLE SHOOTING GUIDE
PROBLEM
SOLUTION
Power Plug: Unplug and then try again.
Water vapor and humidity
Power Failure: When the power is returned, try again.
are not produced.
Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty:
Clean ultrasonic disk. (see pg. E-8)
Excessive Water: Remove a certain amount of water from the
Air blows but water vapor
tank. Increase mist setting.
is not produced.
Detergent residue and/or oil ingredients from cosmetics, etc
may be in tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
(see pg. E-8) If you use hard water, replace with softer water.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
Humidity level is low.
(see pg. E-8) The water in the unit is too cold: Replace with cool,
but not cold water. Damage on the ultrasonic disk:
Contact Customer Service 1.866.603.5900
Poor maintenance or dirty water: Clean the product thoroughly,
The humidity has
and fill it with fresh water. (see pg. E-8)
a bad smell.
Hard water may deposit a certain amount of dust. Dust in the air
White dust is forming on
nearby furniture.
also settles because of added humidity in the room. Use distilled
water if this becomes a nuisance.
FLTDC20 filter is available at www.guardiantechnologies.com
or through customer service 1.866.603.5900
No or low water. Unplug unit and refill tank.
Unit has stopped working.
Check that the safety device triggered. To restart, unplug for
Unit shuts off unexpectedly
5 seconds, replug then press the power button.
or does not operate.
Call Customer Service 1.866.603.5900.
Saturation of humidity. Lower mist control setting.
Water is accumulating
Unit not level and water is accumulating. Unplug and place on
outside of unit or area
level surface. Point spray away from objects. Raise unit on a
surrounding unit.
water-resistant level surface 2-3 feet off of floor.
Water remaining on bottom of tank. Wipe tank or tilt to drain
Water dripping
before transporting. Make sure both A and B tank caps are
when refilling.
secured tightly.
Unit must be placed on a flat, level, hard surface.
Increased noise level.
Make sure it is NOT placed on a soft or absorbent surface.
E-10
LIMITED WARRANTY
To the consumer, Guardian Technologies LLC warrants this product to be free of defects in materials or
workmanship commencing upon the date of the original purchase. Save your original sales receipt to validate
start of warranty period. Warranty is not valid without receipt. If this product should become defective within
the warranty period, we will repair or replace any defective parts free of charge. All warranty repairs must be
completed by Guardian Technologies LLC. This warranty does not cover unauthorized repairs. The warranty
does not include unusual wear, damage resulting from accident, or unreasonable use of the product. This
warranty only covers the product when used with genuine Guardian Technologies accessories. This warranty
covers product that was purchased from authorized distributors. This warranty gives you specific legal rights
and you may also have other rights (other rights may vary from state to state in the U.S.A.)
The product warranty registration can be completed online at www.guardiantechnologies.com.
We consider the registration process important to ensuring superior service to our customers, however
submitting the warranty registration is optional and does not affect your rights to utilize this warranty according
to the conditions stated above. To submit product under warranty the complete machine must be delivered
pre-paid to Guardian Technologies LLC. Please include complete information including: the problem, the
model number of the product, the day of purchase, and a copy of the original sales receipt along with your
name, address, and telephone (email optional). Address returns to the attention of: Customer Service, at the
address below. Additional questions or comments can be made toll free to the number listed below.
Guardian Technologies LLC
26251 Bluestone Blvd. • Euclid, Ohio 44132
1.866.603.5900
www.guardiantechnologies.com
This product has been tested and complies with the requirements for Federal
Communications Commission, Part 18 for Radio/TV/Communication interference.
Although tested, it may affect these devices. If the humidifier is found to interfere,
separate the device and/or the humidifier. Conduct only the user maintenance found
in this manual. Other maintenance and servicing can cause harmful interference
and can void the required FCC compliance.
Additional copies of the instruction manual can be obtained by accessing and
printing directly from our website or calling customer service.
E-11
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