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CAUTION: Do not at any time let brake fluids, gasoline,
petroleum based products, penetrating oils, etc., come in
contact with plastic parts. They contain chemicals that can
damage, weaken or destroy plastic.
Make sure the battery is detached from the unit, then use
only mild soap and a damp cloth to clean the tool. Never let
any liquid get inside the tool; never immerse any part of the
tool into a liquid.
Fertilizers and other garden chemicals contain agents which
greatly accelerate the corrosion of metals Do not store the
tool on or adjacent to fertilizers or chemicals.
Problem
-Unit does not Run
-Battery not making contact
-Tripper switch not operational
-Battery not installed properly
-Battery not charged
-Line won't feed
-Line tangled in spool
-Line fails to cut off
-Line cutter in guard is damaged or
missing
-Battery will not charge -Battery not inserted into charger
-Charger not plugged in
-Surrounding air temperature too hot
or too cold
Call us first with questions about operating or maintaining your string trimmer
MAINTENANCE
TROUBLESHOOTING
Possible Couse
CALL US FIRST !!
at 1.800.313.5111 between 8:00AM-5:00PM Eastern Standard Time,
or send emails to earthwise@reelin.com.
IMPORTANT: To assure product SAFETY and RELIABILITY,
repairs, maintenance and adjustment should be performed by
a qualified individual using only identical replacement parts.
If you drop the trimmer, carefully inspect it for damage. If the
guard is bent or cracked, handles broken or if you see any
other condition that may affect the trimmer's operation, it must
be repaired before putting it back into use. Call our customer
service help line at 1-800-313-5111 for assistance.
Possible Solution
-Check battery is fully inserted
-Check that lock off button is fully forward prior to moving
trigger
-Check battery installation
-Check battery charging requirements
-Unwrap 24" of line and re-wind
-Replace guard
-Insert battery into charger until red LED appears
-Plug charger into a working outlet
-Check current at receptacle by plugging in a lamp or other
appliance
-Check to see if receptacle is connected to a light switch which
turns power off when you turn out the lights
-Move charger and tool to a surrounding air temperature of
about 32 degree F (0 degree C) or below 100 degree F (+37.8
degree C)
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