Idexx Quanti-Tray 2X Manuel De L'utilisateur page 6

Troubleshooting
Amber Power Light doesn't illuminate.
Amber Power Light comes on, but the
Green Ready Light takes more than 20
minutes to turn on or goes off during
operation.
Motor won't start when a Quanti-Tray
is inserted.
Motor starts when Quanti-Tray is
inserted, but doesn't pull Tray through.
Quanti-Tray and Rubber Insert get
stuck in Sealer.
Sealer makes loud hissing noise when
sealing or liquid is dripping from the
bottom of the Sealer.
Trays appear to have blistered, or paper
backing is yellowed, after sealing.
IDEXX Laboratories, Inc. ("IDEXX") warrants this product to conform to our published specifications, when stored under appropriate conditions and given normal, proper and
intended usage, until the expiration of its stated shelf life, or, if none is stated, for one year from the date of delivery of this product to the original end user purchaser ("Buyer").
IDEXX agrees during the applicable warranty period to replace all non-conforming products within 30 days after date of return to IDEXX and without cost to Buyer. IDEXX shall not
have any obligation under this Limited Warranty to make replacements which result, in whole or in part, from catastrophe, fault or negligence of the Buyer, or anyone claiming through
or on behalf of the Buyer, or from improper use of the products, or use of the products in a manner for which they were not designed, or by causes external to the products.
Buyer shall notify IDEXX of any products which it believes to be non-conforming during the warranty period. At IDEXX's option, such products shall be returned by Buyer,
transportation and insurance prepaid, to IDEXX's designated facility for examination and testing. IDEXX shall repair or replace, within 30 days of receipt by IDEXX, any such product
found to be so non-conforming and promptly return such products to Buyer, transportation and insurance prepaid. Should IDEXX's examination and testing not disclose any non-
conformity covered by the foregoing warranty, IDEXX shall so advise Buyer and dispose of or return the product in accordance with Buyer's instructions and at Buyer's sole expense.
THE PROVISIONS OF THE FOREGOING LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL (INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). IDEXX'S LIABILITY ARISING OUT OF THE MANUFACTURE, SALE OR SUPPLYING OF THE PRODUCTS OR THEIR USE
OR DISPOSITION, WHETHER BASED UPON WARRANTY, CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY BUYER FOR THE PRODUCTS. IN
NO EVENT SHALL IDEXX BE LIABLE TO BUYER OR ANY OTHER PERSON OR ENTITY FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR EXEMPLARY DAMAGES (INCLUDING,
BUT NOT LIMITED TO, LOSS OF PROFITS OR LOSS OF USE DAMAGES) ARISING OUT OF THE MANUFACTURE, SALE OR SUPPLY OF THE PRODUCTS. THE FOREGOING WARRANTIES
EXTEND TO BUYER ONLY AND SHALL NOT BE APPLICABLE TO ANY OTHER PERSON OR ENTITY INCLUDING, WITHOUT LIMITATION, CUSTOMERS OF BUYER.
Telephone 1-800-321-0207 or 1-207-856-0496 Fax 1-207-856-0630
Manufactured under one or more of the following U.S. patents: 4,925,789; 5,429,933; 5,518,892; 5,610,029;
5,620, 865; 5,620,895; 5,753,456 and 5,780,259. Other U.S. and/or foreign patents issued or pending.
*Quanti-Tray, Defined Substrate Technology, Colilert, Colisure, Enterolert and DST are either trademarks or
registered trademarks of IDEXX Laboratories, Inc. in the United States and/or other countries.
6 6 6 6 6
Symptom
LIMITED WARRANTY
IDEXX US/Canada Technical Support
Recommended Action
• Verify that the Sealer is plugged into a live outlet.
• Ensure that the power switch is on.
• Check fuses and replace if necessary.
• Call IDEXX Technical Support or your local distributor.
• Be sure that Sealer has warmed up and that the green
Ready Light is illuminated.
• Be sure that the Quanti-Tray is face down in the Rubber
Insert with the white Tray backing facing upward.
• Be sure Tray is in the Rubber Insert.
• Ensure that Rubber Insert is pushed firmly into roller
until motor engages it.
• Clean Rubber Insert.
• Press and HOLD the Reverse Button to reverse the motor until
the Tray is ejected from the Input Slot. NOTE: If the Tray has
gone all the way into the Sealer, do not use Reverse Button
because the Tray may become lodged in the Sealer. Instead,
pull the Rubber Insert out the Exit Slot.
• This is part of normal operation when trays are over filled. Do
not fill Trays with more than 100ml of sample. The Sealer is
designed to automatically remove excess sample from the
Tray and discard it into the bottom of the Sealer.
• Call IDEXX Technical Support or your local distributor. Sealer
heated roller may be running too hot.
© 2002 IDEXX Laboratories, Inc.