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IF YOU ARE MISSING PARTS DO NOT RETURN TO STORE
Email cs@ohiosteel.com or call 1-800-652-2321, ext. 212
Before you call, please email our customer service team at
cs@ohiosteel.com with the following:
1.
A description of the issue you are having
2.
Photos of the issue that include an overall view and detailed view from
multiple angles
3.
If applicable, a short video showing the issue
Replacement Parts:
You can place your parts order online at ohiosteel.com/partsstore
•
You can also reach our Customer Service Department at 1-800-652-2321, ext. 212
•
If you are ordering replacement part(s) for your product, please note that some parts are
only available as a repair kit.
If this product fails due to a defect in material or workmanship within THREE YEARS from the
date of purchase, we will at our option, only with receipt of purchase, repair or replace it free of
charge. This warranty excludes tires, wheels, brushes and bag, which are expendable and
become worn during normal use.
This warranty does not cover:
•
Repairs necessary because of operator abuse or negligence.
•
Equipment used for commercial or rental purposes.
•
Paint that is worn or faded due to normal use or exposure.
To arrange for product repair visit ohiosteel.com/customer-support and fill out the warranty
repair form. You can also call 1-800-652-2321, ext. 212 to speak to our Customer Service Team
This warranty gives you specific legal rights, and you may also have other rights which may vary
from state to state. This warranty applies only while this product is in use in the United States.
Warranty
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