(UG) AEH103TT_410-4313-001A (50)
Targus Wireless Mono Headset
Troubleshooting & Support
Headphones will not power on:
• Be sure the headphones are fully charged.
My mobile device is unable to find the Bluetooth headphones
• Confirm the headphones are in pairing mode (blue/red LED)
• Remove "Targus AEH103" from your device's Bluetooth device list and try again.
• If the model still does not appear, press and hold
the headset is powered, the pink LED will be on for 2 seconds, and the headset will enter pairing mode.
After successfully pairing, the headphones disconnect
• Be sure the headphones are fully charged.
• Headphones must be within 10m of most mobile devices.
• Connections may be affected by obstructions such as walls or other electronic devices. Try moving closer
to the device you are connected to.
When answering a call, I cannot hear anything
• Ensure the mobile device is connected to the Targus AEH103 headphones and not on phone's speaker or
other audio option.
• Increase the volume on your mobile device.
There is no sound when listening to music
• Increase the volume on your headphones or the mobile device.
• Reestablish the Bluetooth wireless connection between the headphones and your mobile device.
• Check if the audio app has paused or stopped playback.
Headphones will not charge
• Confirm that the charging cable is operational or undamaged.
• Ensure that the USB charging cable is fully inserted in the headphones and charger ports.
• Confirm that the USB port is outputting power. Some USB ports shut off when the PC is off.
and
button for 5 seconds at the same time when
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Targus Wireless Mono Headset
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