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Maintenance
• When the ceramic burner has been used very often, discolorations on the top can occur. This
is normal and does not harm to the quality of the product.
• Do not use an abrasive product for cleaning the insert. Clean the surfaces with a moist piece
of cloth or a non-abrasive stainless steel cleanser.
• Glass screens can be cleaned with a ceramic cook top cleaner.
Problem
Existence of soot
Duration of fire too short
Duration of fire too short
Flames too high
Flames too low, not visible
Flames are blue, not visible
Flames remain after the
latch has been closed
Possible cause
Wrong fuel (e.g. gel)
Wrong fuel (e.g. gel)
Burner has not been filled
completely
Wrong fuel (e.g. gel)
Burner has not been filled
completely
Fuel is almost finished
Solution
Use ONLY Ruby Fires bio-
ethanol 98%
Use ONLY Ruby Fires bio-
ethanol
Extinguish the burner. Let it
cool down for at least
45 minutes and then re-fill.
Use ONLY Ruby Fires bio-
ethanol
Extinguish the burner. Let it
cool down for at least
45 minutes and then re-fill.
Extinguish the burner. Let it
cool down for at least
45 minutes and then re-fill.
Open the latch and quickly
close it again to refrain the
oxygen supply
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