Troubleshooting - DJ-Tech UBM SOLO Manuel De L'utilisateur

TROUBLESHOOTING

Problem
No sound (standalone)
No sound (USB mode)
Audio Glitches
Cannot load music file
Distorted sound
Cannot record
PC tries to reinstall UBM
Solo hardware
UBM Studio not
functioning
Other problems Please contact technical support at www.djtechpro.com and check the online FAQ.
Solution
1. Is power cable connected? Is power switch turned on?
2. Check instrument volume, GAIN setting, MASTER volume
1. Is power cable connected? Is power switch turned on?
2. Check instrument volume, GAIN setting, MASTER volume
3. Check the volume on windows mixer
4. Check UBM Studio's volume/mute setting
5. Try to install the driver again.
1. Change audio driver and output; adjust buffer size and the number of
IRPs setting.
1. Unsupported format, corrupted file or codec problem.
2. Install the proper codec or use other files.
1.Adjust input/output gain lower.
1. Check the temporary folder in the setup for the correct path.
2. Check the free space of hard disk drive.
1. Use the original USB port where the UBM Solo was plugged into during
software installation.
1. Uninstall UBM Studio SW and install again.
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