Troubleshooting - Grafik Eye 4000 Serie Mode D'emploi

Troubleshooting

Problem
Control unit does not turn lights on
Control unit does not control load
or ZONE control does not work
Wallstation does not function
properly
Control unit does not allow scene
changes or zone adjustments
Control unit does not allow shade
changes or adjustments
Fluorescent load flickers
Panel is warm
Two control units have the same
address (usually A1)
Module LED Diagnostics
Unit LED Status
Off
"Heartbeat" (~1 per sec)
"Lighthouse" (~1 per 7 sec.)
Zone LED Diagnostics (4A; 4E - 230-CE ONLY!)
Zone LED Status
Off
Continuously On
"Heartbeat" (~1 per sec.) On
Error Codes
1 blink, pause, repeat
2 blinks, pause, repeat
3 blinks, pause, repeat
4 blinks, pause, repeat
Locate and repair fault; cycle power to the module
1
Check software configuration; MLV load detected with ELV software setting
2
Replace the module; internal device shorted
3
Possible faulty MLV load
4
NOTE: Contact Lutron Technical Support for additional troubleshooting assistance.
26 GRAFIK Eye 4000 Series Control Unit Installer's Guide
®
Possible Cause
Miswire
Incorrect programming
Miswire
Incorrect programming
Miswire or loose connection
Incorrect programming
Wrong save mode
Incorrect programming
Dimmed hot and switched
hot wires crossed
Low end set too low
Normal operation
One control unit has wires 3
and 4 crossed or open
Possible Cause
N o power or defective module
Normal operation
N ot communicating with processor; open control harness; module set to invalid or
diagnostic address; system not properly configured or addressed in software
Load Status Description
Off Normal; load Off
On Incandescent/electronic dimming
Magnetic dimming
Off Load short-circuit/overload
Off Inductive load
On full Shorted component
Off DC detection
Solution
Check wiring (refer to wiring details on
pages 5 and 6).
Check programming.
Check wiring (refer to wiring details on
pages 5 and 6).
Check programming/addressing.
T ighten loose connections at PELV
(Class 2: USA) terminals on unit and
wallstations (refer to page 7).
Check wallstation programming.
Refer to page 21 for a description of
save modes.
Check programming. Control unit must
be correctly addressed; see page 16.
Check wiring (refer to wiring details on
pages 5 and 6).
Set low end; see page 13.
Make sure panel has adequate airflow
and ventilation
Check wiring (refer to wiring details on
pages 5 and 6).
1
2
3
4
R