SYMPTOM
No power
The adapter is not connected
The unit is in power off mode
Volume level in minimum position
No sound or
sound weak
The paired/connected device
is not in playback mode
Input source incorrect
Sound distortion/rattle
Volume level too high
Remote Control
Out of range
not functioning
The battery in the remote
control is drained
Bluetooth
The external device is
reception failure
too far from the unit
Not paired
HDMI IN(ARC)
Not insert to HDMI ARC channel
not working
The ARC control is off
TROUBLESHOOTING
POSSIBLE CAUSE
18
POSSIBLE SOLUTION
Connect the adapter to the unit and
wall outlet
Press the
button on the unit or the
remote control to power on the unit
Raise the volume level by pressing
the + Button on the unit
Or press VOL+ button on remote control
Play
music/movie
in
the
connected device as usual and make
sure the volume level of it is in high
level.
button on the unit
Press the
or press the
button on remote
control to switch to desired mode
Reduce the volume level by pressing
the - Button on the top of the unit
Or press VOL- button on remote control
Reduce the volume level of the
paired/connected device.
Point the remote control to the
remote sensor on the unit within
16 feet, +/-30 degress
Replace with new battery.
Put the external BT device close to the
unit.
Pair the unit with the BT Device as the
procedures stated in this manual.
Please read which channel is the ARC
channel for your TV, and insert this HDMI
cable to HDMI ARC channel. it only works
in HDMI ARC channel.
Please go to the TV setup menu, turn on
the CEC control and turn on the ARC
from the setup menu.
paired/