Support Menu - Samsung 6 Serie Guide De L'utilisateur

Basic Features

Support Menu

O
MENUm → Support → ENTERE
Legal Notice
✎
The Legal Notice may differ depending on the country.
Self Diagnosis
✎
Self Diagnostic might take few seconds, this is part of
the normal operation of the TV.
■ Picture Test: Use to check for picture problems.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance (1-800-SAMSUNG).
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Sound Test: Use the built-in melody sound to check for
sound problems.
✎
If you hear no sound from the TV's speakers,
before performing the sound test, make sure
Speaker Select is set to TV Speaker in the
Sound menu.
✎
The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance (1-800-SAMSUNG).
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Signal Information: (digital channels only) An HD
channel's reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
■ Troubleshooting: If the TV seems to have a problem,
refer to this description.
✎
If none of these troubleshooting tips apply, contact
the Samsung customer service center.
Software Upgrade
Software Upgrade can be performed by network
connection or downloading the latest firmware from "www.
samsung.com," to a USB memory device.
Current Version - the software already installed in the TV.
✎
Software is represented as "Year/Month/Day_Version."
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English
Installing the Latest Version
■ By USB: Insert a USB drive
■ By Online: Upgrade the software using the Internet.
MUTE button.
■ Alternative Software (backup): Displays the software
HD Connection Guide
Refer to this information when connecting external devices
to the TV.
Contact Samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centers and how to download
products and software.
Software Upgrade
Current Version
By USB
By Online
Alternative Software
containing the firmware
upgrade file, downloaded
from "www.samsung.
com," into the TV. Please
be careful not to disconnect
the power or remove the
USB drive until upgrades
are complete. The TV
will be turned off and on
automatically after completing the firmware upgrade.
When software is upgraded, video and audio settings
you have made will return to their default settings. We
advise you to to write down your settings so that you
can easily reset them after the upgrade.
✎
First, configure your network. For detailed
procedures on using the Network Setup, refer to
the "Network Connection" instructions.
✎
If the internet connection doesn't operate properly,
the connection may be broken. Please retry
downloading. If the problem persists, download by
USB and upgrade.
version downloaded through By Online. During the
software upgrading, When the Upgrade will discontinue
from last step, this function be activated.
2010/01/18_000001
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U Move E Enter R Return
TV Rear Panel
or
USB Drive