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Troubleshooting
Problem
Burner will not light with match
Sudden drop in gas flow or reduced flame height
Irregular flame pattern, flame does not run the
full length of burner
Flame blow out
Flame seems to lose heat when burning in cold
weather - temperature below 50ºF
Possible Cause
No gas flow
LP gas tank is low or empty
LP gas leak
Coupling nut and regulator not fully connected
Obstruction of gas flow
Spider webs or insect nest in venturi
Burner ports clogged or blocked
Out of gas
Excess flow valve tripped; safety device may have been
activated
Burner ports are clogged or blocked
High or gusting winds
Low on LP gas
Excess flow valve tripped; safety device may have been
activated
Ice has built up on the outside of the LP gas tank
because the vaporization process is too slow.
For more assistance please visit us online at www.BlueRhino.com or call 1.800.762.1142.
LP Gas Outdoor Fire Bowl Model No. GLT1343SP
Prevention/Cure
Check if LP gas tank is empty
A. If empty, replace
B. If LP gas tank is not empty, refer to "Sudden drop in gas flow or reduced
flame height"
Replace LP gas tank
Follow "Checking for Leaks" instructions in the owner's manual
Turning the coupling nut about one-half to three quarters additional turn until
solid stop. Tighten by hand only-do not use tools.
Clear burner tubes, per cleaning instruction on www.BlueRhino.com
Clean venturi and burner tube, per cleaning instruction on www.BlueRhino.com
Clean burner ports, per cleaning instruction on www.BlueRhino.com
Replace LP gas tank
1. Turn control knob to "OFF "
2. Wait 30 seconds and light grill
3. If flames are still too low, reset the excessive flow safety device:
a. Turn control knob "OFF "
b. Remove LP gas tank
c. Wait 1 minute
d. Attach LP gas tank
e. Perform a leak check per "Checking for Leaks" instructions in the owner's
manual
f. Light grill per "Lighting Instructions" instructions in the owner's manual
Clean burner ports, per cleaning instruction on www.BlueRhino.com
Do not use grill in high winds
Replace LP gas tank
Refer to "Sudden drop in gas flow or reduced flame height"
1. Turn control knob to "OFF"
2. Remove LP gas tank per "Disconnect LP Gas Tank" instructions
3. Attach LP gas tank per "Conncet LP Gas Tank" instructions
4. Perform a leak check per "Checking for Leaks" instructions
5. Light grill per "Lighting Instructions" instructions
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