Frequently Asked Questions - Heaven Fresh NaturoPure HF 280 Mode D'emploi

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FREquENTLY ASkEd quESTIONS

Filter
Q. Why is the filter not getting rid of dust and odour effectively?
• Have the front and back of the filter been mistakenly reversed?
• The filter is saturated with dust. Please replace filter.
Plasma Dust Collector
Q. Why is it so difficult to eliminate dust and odour?
• The electrical discharge wires or the plasma dust collector is too dirty. Please refer to
page 7 on how to clean and maintain.
• Check the electrical discharge wires to make sure they have not been disconnected or
broken. If they are, please fix or contact the distributor for a replacement.
Cannot turn on the Unit
Q. Why is the unit not working even after turning it on?
• Is it firmly plugged into the wall socket? Please check to make sure it is.
• Has the unit been properly reassembled after being cleaned? Please confirm.
• The unit will not operate if the plasma dust collector or the front cover is not properly installed.
Heaven Fresh
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HF 280

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