Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
C a l l C u s t o m e r S e r v i c e t o l l f r e e a t
1-800-229-5647 to order parts under war-
ranty.
When calling Customer Service or your
dealer, have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural
gas/NG)
• Purchase date
Usually, we will ask you to return the defective
part to the factory
Purchase these heater accessories from your local dealer. If they can not supply these acces-
sories, contact SHM International, Corp. at 1-800-229-5647 for information.
You may have further questions about installation, operation, or troubleshooting. If so, contact
SHM International, Corp. at 1-800-229-5647.
When calling, please have your model and serial numbers of your heater ready.
200380-01A
REPLACEMENT PARTS
ACCESSORIES
TECHNICAL SERVICES
www.sureheat.com
PARTS NOT UNDER WARRANTY
C a l l C u s t o m e r S e r v i c e t o l l f r e e a t
1-800-229-5647 to order parts not under
warranty.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
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