Appendix C: Troubleshooting
Common Problems and Solutions
1. None of the LEDs light up after I installed the Yakumo Power E-Net 85.
• Unplug the product from computer and AC outlet then re-plug it again. Make sure the AC
outlet is working properly.
2. I can't connect to other computers in the PowerLine network or to the Internet.
• Make sure the IP address and TCP/IP protocol are set up correctly for all the power line
networked computers.
• Make sure all devices on the PowerLine network have been configured using Configuration
Utility. The network password must be the same for all devices.
FAQ
Q:
Does the Yakumo Power E-Net 85 cause interference with other home networking
or PowerLine products?
A:
No. The Yakumo Power E-Net 85 can co-exist with phoneline and wireless networking
technologies. Instant PowerLine operates in a different frequency band than PowerLine control
and can co-exist with other technologies.
Q:
How does the Yakumo Power E-Net 85 handle signal interference between two adjacent homes?
How is eavesdropping prevented?
A:
The Yakumo Power E-Net 85 uses 56-bit DES security encryption to ensure network separation
between homes. To enable 56-Bit DES security encryption on Instant PowerLine products, you
must run the PowerLine Configuration Utility on each and every Instant PowerLine product.
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