Troubleshooting - IRIS WOOZOO DHM-DDC50 Serie Mode D'emploi

TROUBLESHOOTING

Before making repairs, please read the following content carefully to fix common problems.
STATUS POSSIBLE CAUSE
Power plug is not securely plugged into
No power (Indicator is off)
the electric socket.
The product will turn off automatically
after running with no changes for 12
hours.
When the air flow strength and
Stops operating
dehumidifier buttons are used to turn
the product off, the product will remain
in stand-by mode for 30 seconds before
turning off.
Stops operating
Safety Mode for overheating has been
(Tank Full/Not Inserted
triggered.
indicator light is blinking)
The water tank is full.
Product won't turn on (Tank Full/Not
The water tank is not properly installed.
Inserted indicator light is on)
The float arm is not in the proper
position.
Product won't turn on (dehumidifier/
The main body is overheated.
air flow indicator lights are on)
Product is being used in too large of a
space.
Doors, windows, etc. are open or are
No decrease in humidity level
being opened and closed too frequently.
Product is being used near a steam
emitting appliance.
The air entry port cover is clogged.
The air entry port or air outlet is blocked.
Air flow is weak
The room has a high or low temperature
and a low humidity level.
REMEDY
Please plug the power plug securely into
the electric socket.
This is normal. Press the power button
to turn the product on.
Place the product on a level, stable
surface. Press the power button to turn
the product on.
Please empty the water tank.
Please install the water tank properly.
Please install the float arm properly.
Remove any blockages from the air
entry port or air outlet and keep the
product away from direct sunlight and
sources of heat. Leave the product
unplugged and let it cool down for 1-2
hours before plugging the product back
in and turning it on.
Please run the product in an
appropriately sized room.
Please close all doors, windows, etc.
Please avoid using in the same area as
steam emitting appliances.
Remove the air entry port cover and
clean it.
Please remove anything blocking the
Air Entry Port or Air Outlet and run the
product again.
Dehumidifying capability is decreased
when used in rooms with a high or low
temperature and a low humidity level.
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STATUS POSSIBLE CAUSE
The air entry port cover is clogged.
Product makes loud noise
The product is placed on an uneven
while operating
surface.
The front guard is not securely attached. Attach the front guard properly.
The main body is tilted sideways.
The product is moved while there is
water in the water tank.
The float arm is not properly installed.
Floors near product are wet
The water tank was removed
immediately after the product stopped
operating.
The water tank cap is not properly
installed.
Room temperature rises
Operation in a closed room may lead to
during operation
a rise in room temperature.
Parts of the product heat up
The internal heater is running.
during operation
Air flow continues after fan air flow
operation is turned off (fan vane
The dehumidifier is still operating.
continues to turn)
The dehumidifier will continue to
produce air flow for up to 4 minutes
after it stops dehumidifying in order to
Air flow continues after dehumidifier
cool internally.
operation is turned off (fan vane
continues to turn)
The fan is still operating.
Problems that could not be resolved.
Please contact the dealer of purchase or IRIS USA, Inc. Customer Service.
Warning: Do not disassemble, repair or modify the product yourself. Any other servicing should be performed
by any authorized service representative.
REMEDY
Remove the air entry port cover and
clean it.
Place the product on a level, stable
surface.
Place the product on a level, stable
surface.
Empty the water tank before moving the
product.
Please install the float arm properly.
Wait to remove the water tank until
product has cooled down and water on
the condenser has fallen into the tank.
Please install the water tank properly.
This is normal.
This is normal.
To fully stop product operation,
please ensure both fan air flow and
dehumidifier operations have been
turned off or press the power button.
The dehumidifier will continue to
produce air flow for up to 4 minutes
after it stops dehumidifying.
This is normal.
To fully stop product operation,
please ensure both fan air flow and
dehumidifier operations have been
turned off or press the power button.
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