Athena
English
Installation Instructions
Athena Touchscreen
Please Read Before Installing
Q-TOUCH5-WH
PoE 48 V- 7 W max. Class 2, IEEE802.3af
P/N 041805 Rev. A
07/2021
Use these instructions to install the model number
listed above.
The touchscreen requires at least one Athena light management hub. Refer to the installation
instructions of the Athena light management hub for setup and other information. The Athena
touchscreen must be powered by an approved LPS / SELV PoE power supply compliant to
IEEE 802.3af 2003 or 802.3at 2009.
Important Notes
Install in accordance with all national and local electrical codes.
Lutron recommends that the touchscreen be installed by a qualified electrician.
Do not connect high-voltage power to low-voltage terminals. Improper wiring can
result in personal injury or damage to the control or to other equipment.
Environment: Ambient operating temperature: 32 °F to 104 °F (0 °C to 40 °C),
0 to 90% humidity, non-condensing. Indoor use only.
Cleaning: To clean, wipe with a clean damp cloth. DO NOT use any chemical
cleaning solutions.
Wallboxes:
• Square 4 in (102 mm) U.S. single-gang wallbox (horizontally-mounted).
• Standard 2 in x 4 in x 3 in (50 mm x 96 mm x 65 mm) U.S. single-gang wallbox
(horizontally-mounted).
• Square UK wallbox.
• Round EU wallbox.
Wiring:
• Use Cat5e minimum cable.
• Maximum wire length is 328 ft (100 m).
• Each touchscreen needs to have a home run Ethernet connection back to a PoE switch.
• Do not run PoE wiring outdoors.
Device Programming:
• Programming must be accomplished using on-screen setup process. No software required.
83.3 mm (3.281 in) US MOUNT - UNC 6-32
60.3 mm (2.374 in) UK MOUNT - M3.5
Customer Assistance
For questions concerning the installation or operation of this product, call Lutron
Customer Assistance. Please provide exact model number when calling.
U.S.A. and Canada
www.lutron.com/support
1.844.LUTRON1
Mexico 8am – 8pm ET
Europe
+44.(0)20.7680.4481
+1.888.235.2910
Limited Warranty
For limited warranty information, please visit
http://www.lutron.com/TechnicalDocumentLibrary/HomeWorks_Warranty.pdf
The Lutron logo, Lutron, and Athena are trademarks or registered trademarks of
Lutron Electronics Co., Inc. in the US and/or other countries.
©2021 Lutron Electronics Co., Inc.
Installation
Step 1- Screw the mounting adapter to the pre-installed
wallbox using the appropriate set of holes.
Square 4 in (102 mm) U.S. single-gang wallbox (horizontally-mounted)
or Standard U.S. single-gang wallbox (horizontally-mounted)
Square UK Style Wallbox
Round EU Style Wallbox
Step 2 — Plug Ethernet cable into the RJ-45 connector on the back
of the touchscreen.
Step 3 — Push the Ethernet cable back into the wallbox ensuring that the
wire is not pinched.
Step 4 — Mount the touchscreen on to mounting adapter by inserting the
posts on the mounting adapter through the keyed slots on the
back of the touchscreen and rotating it counter-clockwise
Step 5 — Turn on power to the PoE switch, powering the touchscreen.
Troubleshooting
Symptom
Possible Causes
No communication with Athena
• Miswire or loose connection at the system
processor.
Ethernet link.
• Athena system is not currently working on
the network.
Unit does not power on.
• The Ethernet cable is not directly connected to the
Ethernet switch that the touchscreen is using.
• Ethernet run is longer than the supported 328 ft
(100 m) and a PoE extender is needed.
Removing the Touchscreen from the Wall
1. Gently pull the touchscreen away from the wall.
2. Rotate the touchscreen clockwise
until the mounting adapter posts heads are able to slide through the larger portion
of the keyed slots.
3. Pull the touchscreen away from the mounting adapter.
Returning Touchscreen to Factory Settings
Returning a touchscreen to its Factory Settings will remove the touchscreen from the system and erase all system-
specific content on the device.
1. Remove the touchscreen from the wall by following the touchscreen removal instructions above.
2. Push the reset button on the back of the touchscreen using a small pin (see Step 2 above for reset button location).
FCC/IC Information
This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation. Modifications not expressly approved by
Lutron Electronics Co., Inc. could void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Reset button
Connected to PoE switch
.