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Appendix A
Appendix A:
Troubleshooting
All of the LEDs on the front of the PrintServer are not lit.
Check the power adapter and the connection to the
electrical outlet .
The PrintServer's Power LED lights up orange or flashes
continuously.
Reset the factory defaults . Hold down the Reset button for
ten seconds, and the PrintServer will be reset to factory
defaults .
NOTE:
Resetting the PrintServer will delete all of
your custom settings and replace them with the
factory defaults . Do not reset the PrintServer if
you want to retain your settings .
The printer connected to the PrintServer cannot print or
prints garbage.
Follow these instructions:
Check the cable connection between the PrintServer
•
and printer .
Make sure the printer driver in the application program
•
or Windows matches the printer .
Make sure the printer cable is not too long, less than
•
10 feet .
If there is still a printing issue, follow these steps:
1 .
Double-click the PrintServer Utility icon .
2 .
On the
Print Server Information screen, click the
Diagnostic button .
3 .
Follow the on-screen instructions .
My network uses DHCP (the network router automatically
assigns IP addresses), and the PrintServer gets an IP
address conflict involving the PrintServer.
If the PrintServer is left powered on when the DHCP server,
which is usually the network router, is powered off, the
PrintServer will retain its IP address without informing the
DHCP server . Follow these instructions:
1 .
Unplug the power from the PrintServer .
2 .
Wait five seconds, and then plug in the power . The
PrintServer will obtain a new IP address .
This problem may also occur if you assigned a static IP
address within the range used by the DHCP server . If so,
use another IP address NOT within the range used by the
DHCP server .
Wireless-G PrintServer
The PrintServer's Ethernet LED is not lit.
If the PrintServer is connected to the wireless network,
then the Ethernet LED should not be lit .
If the PrintServer is connected to the wired network, then
disconnect and reconnect the Ethernet network cable from
the Ethernet port . Also make sure that the appropriate
Ethernet or Link LED on your router or switch is lit .
The PrintServer Utility icon is red.
Check to see if another computer in the network is printing .
Only one computer at a time can use the PrintServer .
If no other computers are using the PrintServer, follow
these instructions:
1 .
Check the printer cable connection to the PrintServer
and printer .
2 .
Unplug the power from the PrintServer .
3 .
Wait five seconds, and then plug in the power . The
PrintServer may take up to one minute to boot up .
To start over, I need to set the PrintServer to its factory
default settings.
Hold down the Reset button for ten seconds, and the
PrintServer will be reset to factory defaults .
I need to upgrade the firmware.
Follow these instructions:
1 .
Go to the Linksys website at http://www .linksys .com
and download the latest firmware for the PrintServer .
2 .
Extract the firmware file on your PC .
3 .
Unplug the power from the PrintServer .
4 .
Connect an Ethernet network cable to the Ethernet
port of the PrintServer . Connect the other end of the
cable to one of the local network ports on your router .
5 .
Open the web browser of your PC .
6 .
In the
Address field, enter the IP address of the
PrintServer . (If you do not know its IP address, right-
click the PrintServer Utility icon, and then click Info .
The IP address of the PrintServer will be displayed on
the Print Server Information screen .)
7 .
On the login screen, enter
field . Then enter the password in the Password field .
Click the OK button .
8 .
Click the
Status tab .
9 .
Click the
Device tab .
Upgrade button, and follow the on-screen
10 .
Click the
instructions .
Troubleshooting
admin in the User Name
12
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