Problem
The iron is plugged
in, but the soleplate
is cold.
The iron does not
produce any steam.
The iron does not
produce any steam
when moved.
The iron continues to
steam when it is not
moved.
The iron does not
produce Steam Boost.
Water droplets drip
onto the fabric during
ironing.
The Smart light flashes
slowly.
troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Possible cause
There is a connection problem.
There is not enough water in the
water tank.
The iron is not hot enough to
produce steam.
You did not move the iron.
The iron is not plugged in.
Although the Auto Steam Sensor
technology covers a large number
of ironing movements, there may
still be some movements that do
not activate the sensor.
Because of the Auto Steam Sensor
Technology, steam may continue
to be produced for 1-4 seconds
to ensure good wrinkle removal at
the end of the ironing stroke. This is
normal.
You have used the Steam Boost
function too often within a very
short period.
The iron is not hot enough.
You have not closed the cap of the
filling opening properly.
You have put a chemical in the
water tank.
The Safety Auto-off mode is active.
The iron has been switched to
standby mode(see chapter 'Safety
Auto-off ').
Solution
Check the mains cord, the plug and the
wall socket.
Fill the water tank (see chapter 'Using
the appliance', section 'Filling the water
tank').
Wait until the Smart light has stopped
flashing and lights up continuously.
This iron is equipped with a motion
sensor and starts producing steam as
soon as it is moved.
Plug in the iron to switch it on.
Press the steam trigger to start
steaming.
If you want to avoid this, place the iron
on its heel.
Continue ironing in horizontal position
and wait a while before you use the
Steam Boost function again.
Wait until the Smart light has stopped
flashing and lights up continuously.
Press the cap until you hear a click.
Rinse the water tank and do not put any
perfume or any chemical in the water
tank.
To reactivate the iron, press the steam
trigger. The iron starts heating up again.
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