Troubleshooting - Sherwood EXCAPE EXM-50 Guide D'utilisation

Troubleshooting

If a fault occurs, run through the table below before taking your unit for
repair. If the fault persists, attempt to solve it by switching the unit off
and on again. If this fails to resolve the situation, consult your dealer.
Under no circumstances should you attempt to repair the product
yourself. This could void the warranty.
Symptom Cause
The power adapter is
disconnected.
No power
Power connection at AC
wall socket is dead or off.
The master volume is
adjusted too low.
The MUTE button is
No sound
pressed.
Incorrect selection of
input source.
Antenna is not
connected.
Poor FM reception
The antenna is not
positioned for the best
reception.
Batteries are not inserted
or exhausted.
Remote control does
not operate.
The remote sensor is
obstructed.
Cannot operate with
Pairing failed between
the application and no
your smartphone and the
sound via Bluetooth
main unit.
connection.
28
Remedy
Connect cord securely.
Check the outlet using
a lamp or another
appliance.
Adjust the volume.
Press the MUTE button to
cancel the muting effect.
Select the desired input
source correctly.
Connect an antenna.
Change the position of
the antenna.
Replace the batteries.
Remove the obstacle.
Check the pairing status
in your smartphone
setting menu.