Troubleshooting - CERTIFIED 299-7004-0 Guide D'utilisation

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model no. 299-7004-0 | contact us 1-866.523.5218

TROUBLESHOOTING

Symptom Possible Causes
Jack will not lift load. • Release valve not
tightly closed.
• Load is too heavy.
Jack bleeds off* after • Hydraulic unit
lift. malfunction.
*"Bleeds off" means
the load slowly and
unintentionally lowers
after lifting.
While lowering, • Reservoir overfilled.
fluid leaks from
reservoir area.
Jack saddle will not • Ram plunger/cylinder
descend to lowest deformed, seized up in
advertised height. ram cylinder and/or top
nut, likely the result of
off-centre loading.
Ram plunger will not • Air trapped in system.
remain lowered after
released from contact
with load (creeps
back up).
Poor lift performance. • Fluid level low.
• Air trapped in system.
• Hydraulic unit
malfunction.
Will not lift to full
• Fluid level low.
extension.
Corrective Actions
• Ensure release valve is closed. Use the
provided handle to engage the release valve.
Turn the release valve clockwise until firm
resistance is felt.
• Consider higher capacity jack.
• Contact Customer Support.
• Drain fluid to proper level.
• Contact Customer Support.
• If there is no longer contact between the
lifted load and the jack saddle, simply
remove the jack and follow the
maintenance instructions for bleeding air
from system. However, IF there is any
loaded contact between the saddle and
the vehicle, STOP. Use another jack to
raise the load high enough to re-install
jack stands. Remove the affected jack,
then the stands. Using the other jack,
lower the load by turning the release valve
counter-clockwise, but never more than
1/2 full turn, then follow the maintenance
instructions for bleeding air from system.
• Ensure proper fluid level.
• Carefully follow the maintenance
instructions for bleeding/venting the jack.
• Contact Customer Support.
• Ensure proper fluid level.
Part No. Description Quantity
1 Lift arm 1
2 Side frame 1
3 Nut M8 2
4 Retaining ring M8 2
5 Return spring 1
6 Steel ball 2
7 Rear castor assembly 2
8 Front wheel 2
9 Spacer front wheel 2
10 Washer M10 2
11 Nut M12 6
12 Spindle front wheel 1
13 Retaining ring M13 1
14 Retaining ring M10 2
15 Mount saddle 1
16 Saddle 1
17 Bolt 1
Made in China
Imported by Trileaf Distribution Trifeuil Toronto, Canada M4S 2B8
Part No. Description Quantity
18 Retaining ring M12 2
19 Shaft link 1
20 Retaining ring M12 4
21 Anchor bolt 1
22 Spindle side member 1
23 Grip 1
24 Cover plate 1
25 Handle 1
26 Spindle lift arm 1
27 Retaining ring M17 2
28 Hydraulic unit 1
29 Side frame 1
30 Hexagon bolt M5*16 1
31 Hexagon bolt M5*12 1
32 Socket 21*23 1
33 Socket 17*19 1
34 Hexagon nut M5 3
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