Problem
Incomplete cycle
Automatic load redistribution
or timer not
advancing
Pump clogged
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
Loud or unusual
Cabinet moving
noise; vibration
or shaking
All rubber leveling legs are not
firmly touching the floor
Unbalanced load
Pump clogged
No power/
Washer is unplugged
washer not
Water supply is turned off
working or dead
Circuit breaker/fuse is tripped/
blown
Automatic self system checks
Snags, holes,
Overloaded
tears, rips or
excessive wear
Pens, pencils, nails, screws or
other objects left in pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in
pockets
Control time
This is normal
wrong or
changes
Not enough
This is normal
water
Washer pauses
Pump clogged
or has to be
restarted, or
washer door is
locked and will
not open
Door unlocks or
This is normal
press Start and
machine doesn't
Incorrect operation
operate
Possible Cause
• Timer adds 3 minutes to cycle for each rebalance. 11 or 15
rebalances may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle.
• See page 13 on how to clean the Pump Filter.
• Straighten drain hose and make sure washer is not sitting on it.
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
• Washer is designed to move 1/4" to reduce forces transmitted to the
floor. This movement is normal.
• Push and pull on the back right and then back left of your washer to
check if it is level. If the washer is uneven, adjust the rubber leveling
legs so they are all firmly touching the floor and locked in place. Your
installer should correct this problem.
• Pause unit, open door and manually redistribute load. To check
machine, run rinse and spin with no load. If normal, unbalance was
caused by load.
• See page 13 on how to clean the Pump Filter.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check house circuit breakers/fuses. Replace fuses or reset breaker.
Washer should have separate outlet.
• First time the washer is plugged in, automatic checks occur. It may
take up to 20 seconds before you can use your washer. This is normal
operation.
• Do not exceed maximum recommended load sizes. See
recommended maximum load sizes on page 12.
• Remove loose items from pockets.
• Fasten snaps, hooks, buttons and zippers.
• During spin the washer may need to rebalance the load sometimes
to reduce vibrations. When this happens, the estimated time is
increased causing time left to increase or jump.
• Horizontal washers do not require the tub to fill with water like top-
load washers.
• See page 13 on how to clean the Pump Filter.
• Front-load washers start up differently than top-load washers, and it
takes 30 seconds to check the system. The door will lock and unlock.
• Simply open and close the door firmly; then press Start.
What To Do
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