UK
Troubleshooting
Fault
The appliance is
The unit is not switched on
not working
Plug or lead is damaged
Fuse in the plug has blown
Power supply
The bowl is not in contact with the
heating plate
Rice is not
The bowl is not in contact with the
thoroughly
heating plate
cooked
The bowl has become deformed
Not enough water
Rice is
Too much water
overcooked
No power
Auto re-set activated
Technical Specifications
Model
Voltage
CN324
220-240V~
50/60Hz
J300
220-240V~
50/60Hz
CB944
220-240V~
50/60Hz
CK698
220-240V~
50/60Hz
6
J300_CB944_CN324_CK698_ML_A5_v12_20210226.indb 6
J300_CB944_CN324_CK698_ML_A5_v12_20210226.indb 6
Probable Cause
Power
Current
Capacity
1550W
6.8A
10 litres
1950W
8.5A
13 litres
2950W
12.8A
23 litres
2850W
12.4A
20 litres
Solution
Check the unit is plugged in correctly and
switched on
Call BUFFALO agent or qualified Technician
Replace the plug fuse
Check power supply
Realign bowl
Reposition bowl
Replace bowl
Increase the amount of water used
Decrease the amount of water used
Allow product to cool for 30 minutes
Weight
5.5kg
9.5kg
11.8kg
15.5kg
Dimensions
H x W x D mm
350 x 380 x 320
335 x 420 x 420
555 x 485 x 395
415 x 480 x 560
2021/2/26 16:34
2021/2/26 16:34