Ebac 15 Mode D'emploi page 36

If your dehumidifier fails to operate cont.
Reduced Water Extraction
a. The humidistat may be set too low, if signs of condensation or dampness remain,
increase the setting.
b. The filter may be blocked, remove, clean and refit.
c. After being installed all dehumidifiers will collect less moisture as initial excess
moisture is removed. This is normal.
d. The dehumidifier may be positioned next to a heat source, i.e., a radiator - reposition.
Dehumidifier collects water but is not preventing condensation
a. The humidistat may be set too low, select a higher setting.
b. Outside temperatures have dropped suddenly. The dehumidifier may take a few
days to get the problem back under control.
Red Water Container Light remains on all the time and the dehumidifier is not
running.
(Normal when the water container is full).
a. Ensure the water container is not full.
Requesting Service
Before requesting service please read the section 'If your dehumidifier fails to
operate'. If after following this advice you still experience problems please obtain
the following information, then contact us on +44 (0) 845 634 1392 (UK only).
a. Model and Serial Numbers (located on a rating plate behind the water
container).
b. Your Name, Address, Postcode and Telephone Number.
c. Where your dehumidifier was purchased
d. Date of purchase
e. If applicable any valid guarantee extension
In other countries please contact your national distributor or retailer.
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GB