Before You Call for
Service...
✽
Please check the following troubleshooting tips before
you call for service!
Problem
It never gets cold inside.
Freezing & refrigerating is not
very good.
Checkup Point
❶ Is the refrigerator unplugged?
❷ Is the temperature set to [Low Mode]?
❸ Is the refrigerator under direct sunlight or is a heat
appliance placed near it?
❹ Is the space between the refrigerator back and the
wall too close?
Action
❶ Plug in the refrigerator.
❷ Set the temperature mode to Middle or High.
❸ Move to a place where there is no direct sunlight, no
heat appliances around.
❹ Keep sufficient space between the back of the
refrigerator and the wall.
Problem
Foods in the refrigerator get
frozen.
Checkup Point
❶ Is temperature set to [High]?
❷ Is the room temperature too low?
❸ Is food with moisture stored close to the cold air spout
?
Action
❶ Set the temperature to [Middle] or [Low].
❷ Foods can be frozen if ambient temperature is below
5 ℃ . Move to a place where the temperature is over
5 ℃ .
❸ Place foods with moisture on the shelves close to the
doors.
Problem
Strange sounds from the
refrigerator.
Checkup Point
❶ Is the floor beneath the refrigerator uneven?
❷ Is the space between the refrigerator back and the
wall too close?
❸ Does any object touch the refrigerator?
Action
❶ Move the refrigerator to a level and even floor.
❷ Keep sufficient space.
❸ Remove any object which touches the refrigerator.
Problem
Odour or unpleasant smell from
the inside.
Checkup Point
❶ Is the food stored uncovered or unwrapped?
❷ Are the shelves and pockets stained with food stuff?
❸ Is the food stored too long?
Action
❶ Be sure to cover and wrap the foods.
❷ Clean them regularly. Once smell gets soaked into
those parts, it is not easy to remove.
❸ Do not store foods for too long. A refrigerator is
neither a perfect nor a permanent food keeper.
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