Troubleshooting - Ducati Urban e-Mobility PRO1 EVO Manuel D'utilisation

Tests to be carried out
• After a fall, check that the accelerator lever works properly. To do this, accelerate and
decelerate several times.
• Check from time to time that the brakes are working properly. To do this, move the
vehicle. Push it manually and suddenly brake to make sure it responds to commands.
• Check that all vehicle components are in place and securely fastened.
• Check tyre wear and pressure.
• Check the wear of the brakes and cables.
Error
The motor is not running
The rear wheel will not turn
The motor stops while it is running
After it has been charged, the vehicle
turns itself off
The vehicle stops suddenly while it is
running
The battery will not charge or
the scooter does not turn on

19. Troubleshooting

Cause
The battery is dead
Electrical problem
Brake problem
Motor overheating
The battery is damaged
Damaged power cables
and controls
Connection problems
Damaged/dead battery
Problems with the battery charger
30
Solution
Charge the battery
Request technical assistance from your
dealer
Adjust the brakes
Release the accelerator and wait for it
to cool
Request technical assistance from your
dealer
Request technical assistance from your
dealer
Request technical assistance from your
dealer
Request technical assistance from your
dealer
Replace the battery charger