Guarantee; Guarantee Period; Guarantee Regulations - BERG Tandem Trailer XL Mode D'emploi

4. Guarantee

4.1 Guarantee period

The owner of this BERG product has the following guarantees on this product:
• The frame has a warranty of 2 years from the date of purchase.
• Other parts have a warranty of 1 year from the date of purchase.
• Parts that are liable to wear and tear (such as chains and tires) are excluded from warranty.
• Check www.bergtoys.com for extensive waranty regulations.

4.2 Guarantee regulations

The owner of the product can only claim a guarantee by presenting the original bill for the purchase
to BERG or the dealer from whom the product was bought. The guarantee only applies to material and
constructions faults and with respect to this product or parts thereof. The guarantee lapses if:
• The product is incorrectly and/or carelessly used.
• Use of the product is not in accordance with its purpose.
• The product is not assembled and maintained in conformance with the user manual.
• Technical repairs to the product are not carried out in a professional way.
• Parts mounted afterwards do not meet technical specifications of the product involved or have not
been mounted correctly.
• Added parts or replaced parts are no official BERG spare parts or accessories.
• Deficiencies arise as a result of climate influences, such as rust or normal weathering of the paint
work.
• The product has been used for rental purposes or in any other way made available to several
unspecified persons.
Under no circumstances can BERG be held responsible for damage to the products (of parts thereof) as a
result of:
• Incorrect adjustment/tightening of the steering, the steering mechanism, chain and tires.
• Replacement of parts such as the chain and tires not being carried out in time.
During the warranty period, all material and construction faults assessed by BERG will be repaired or
replaced at the discretion of BERG.
The owner of the product can only lay claim under this warranty by returning to the company where
the product was bought. Besides the complaint, take the product serial number and original purchase
receipt with you. You can find the serial number on the frame of the product.
If the claim under the warranty is refused, all costs incurred must be paid by the owner.
The warranty is not transferable to third parties.
10
Tandem Trailer XL