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Fan running during cooking
This is normal. Fan comes on at low speed to cool the oven.
Cooking times seem too long
Is the cooking power set properly?
See "Cooking Power" section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than specified in "Microwave
Oven Safety?"
Have a qualified electrician check the electrical system in the
home.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new INGLIS
To locate factory specified parts in your area:
Call 1-800-807-6777, or your nearest designated service center.
For assistance
Call the Whirlpool Canada LP Customer Interaction Centre toll
free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m.
(EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local dealers.
ASSISTANCE OR SERVICE
®
appliance.
Interference with radio, TV, cordless phone, etc.
Is the microwave oven plugged into the same outlet?
Try a different outlet.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone or a different frequency
cordless phone, or avoid using these items during oven
operation.
For service
Call 1-800-807-6777. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Replacement Parts
Turntable
Part Number 4393799
Turntable Support and Rollers
Part Number 8184102
Turntable Hub
Part Number 8183949
Turntable Rollers
Part Number 4393861
Grease Filters
Part Number 4393790
Charcoal Filters
Part Number 8184958
Cooktop & Microwave Oven
Light Bulb
Part Number 8205586
Stainless Steel Cleaner &
Polish
Part Number 8171420
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