Troubleshooting - gourmetmaxx HF-989 Mode D'emploi

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Troubleshooting

If the device is not working properly, please check whether you are able to rectify the
problem yourself fi rst.
Do not attempt to repair a defective device yourself!
Problem
The device does
not work.
The device swit-
ches itself off au-
tomatically during
operation.
The drawer con-
taining the basket
insert cannot be
inserted.
You have prepared
frozen chips. The
result is not crispy.
You have made
chips from fresh
potatoes. The re-
sult is not crispy.
24
Possible cause / solution
• Is the mains plug correctly inserted in the plug socket?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of your mains connection.
• Have you set a cooking temperature?
• Have you used the timer to set a cooking time? The device only
switches on once a time has been set! Note: If you wish to set
a cooking time of under three minutes, you must fi rst turn the
timer to beyond the 3-minute mark and then set it back.
• Has the drawer been inserted correctly? The device only
works if the drawer has been inserted correctly.
• The device has overheated. Switch off the device by moving
the timer to the 0 position and pull the mains plug out of the
plug socket. Then allow the device to cool down COMPLE-
TELY.
• The device has overheated. Switch off the device by moving
the timer to the 0 position and pull the mains plug out of the
plug socket. Then allow the device to cool down COMPLE-
TELY.
• Has the basket insert been overfi lled? Fill the basket insert
no more than 2/3 full with food.
• Have you used oil? For the preparation of frozen products,
there is generally no need to add any fat as most frozen
products are already prefried!
• Use waxy potatoes. Young potatoes contain more water and
therefore take longer to cook and it is possible that they may
not go as crispy.
• The basket insert is too full, place fewer potatoes into the
device.
• The chips are cut too thick, cut them into thinner pieces.
• If necessary, spray the uncooked potatoes with a little oil
from the oil atomiser as this will make them go crispier.