error messages and actions to be taken
The washing machine is equipped with a self-diagnostic system indicating the error
code through the wash cycle indicator lights. The most common error codes are listed
in the table below.
Error codes
(*) Refer to the chapter on maintenance and cleaning of the machine.
102
The machine door has
E01
been left open or closed
The water pressure or
E02
water level inside the
The pump or the electrical
connection of the pump is
E03
faulty or the drain pump
The machine has an
E04
excessive amount of water.
Possible faults
improperly.
machine is low.
filter is clogged.
Action to be taken
Close the door properly until you
hear a click. If the defect persists,
turn off and unplug the machine
and contact your dealer service
centre immediately.
Check that the cold water tap
is fully open and that the mains
water supply is not turned off. If
the defect persists, the machine
will stop automatically. Unplug the
machine, turn off the cold water
tap and contact your dealer's
after-sales service centre.
Clean the drain pump filter. If
the defect persists, contact your
dealer's after-sales service centre.
(*)
The machine will drain the water
automatically. Turn off and
unplug the machine. Turn off the
cold water tap and contact your
dealer's after-sales service centre.