TROUBLESHOOTING
General problems
The screen is blank
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Press the power button to turn the monitor on.
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Confirm the brightness and contrast settings are set normally.
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Checkifthe indicator light is flashing. If so, there is no signal from your video source.
If your source is a notebook or laptop, make sure it's powered on and set to mirror or
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extension mode.
The image is out of focus
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Make sure the video cable is inserted properly at both ends.
The screen is flashing
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Plug monitor into a different power source. Insufficient power can cause this issue.
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Make sure devices such as non-shielded speakers, fluorescent lighting, AC transformers, table
fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.
The colour bleeds or visual effects appear unusual
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If your screen is all red or blue, or any colours disappear, check to see that the cable is
properly inserted. A loose connection can cause a bad signal.
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Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually
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Check that your source frequency is within 55-76HZz.
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Reconnect and ensure your video cable is secure.
The LED indicator doesn't work
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Check if the power is on.
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Make sure the power cable is properly connected to the monitor and power source.
Plug&Play doesn't seem to work:
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Check PC requirements to make sure it is compatible with the monitor.
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Check graphics card requirements to make sure it is compatible with the monitor.
The image is dim :
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Adjust the brightness and contrast ratio via the OSD
The image displays jitter/moire pattern:
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Nearby electric equipment may be interfering with the monitor.