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JENN-AIR
MAJOR APPLIANCE
LIMITED WARRANTY
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, or visit
https://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.
WHAT IS COVERED
For two years from the date of purchase, when this major
appliance is installed, operated and maintained according
to instructions attached to or furnished with the product,
Jenn-Air brand of Whirlpool Corporation or Whirlpool
Canada LP (hereafter "Jenn-Air") will pay for Factory
Specified Replacement Parts and repair labor to correct
defects in materials or workmanship that existed when this
major appliance was purchased, or at its sole discretion
replace the product. In the event of product replacement,
your appliance will be warranted for the remaining term of
the original unit's warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a Jenn-
Air designated service company. This limited warranty is
valid only in the United States or Canada and applies only
when the major appliance is used in the country in which
it was purchased. This limited warranty is effective from
the date of original consumer purchase. Proof of original
purchase date is required to obtain service under this
limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO TWO YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on
the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask Jenn-Air or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental
or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may
have other rights that vary from state to state or province to province.
®
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247).
TWO YEAR LIMITED WARRANTY
1. Commercial, non-residential, multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in
accordance with electrical or plumbing codes or correction of household electrical
or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Jenn-Air parts or
accessories.
6. Conversion of products from natural gas or propane gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with
products not approved by Jenn-Air.
8. Repairs to parts or systems to correct product damage or defects caused by
unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the
appliance finishes unless such damage results from defects in materials and
workmanship and is reported to Jenn-Air within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive
environments including but not limited to high salt concentrations, high moisture
or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an
authorized Jenn-Air servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed,
altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be
borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO
OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
■
WHAT IS NOT COVERED
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