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Care and cleaning
Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer.
Residue should be removed once or twice a month.
• Remove the drawer by first pulling it out until it stops. Then reach
back into the rear of the drawer cavity and press down firmly on the
lock tab, pulling out the drawer.
• Rinse the drawer with hot water to remove traces of accumulated
laundry products.
• To clean the drawer opening, use a small brush to clean the recess.
Remove all residue from the upper and lower parts of the recess.
• Replace the dispenser drawer.
• To reduce buildup in the Dispenser Drawer area:
Pump Filter
Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the
pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve
lost items, clean out the pump filter.
1. Using a small flathead screwdriver or coin, open the access door.
2. Place a shallow pan or dish under the pump access door and towels on the
floor in front of the washer to protect the floor. It is normal to catch about a cup
of water when the filter is removed.
3. Pull down the pour spout.
4. Turn the pump filter counterclockwise and remove the filter slowly, controlling
the flow of the draining water.
5. Remove the filter and clean the debris from the filter.
6. Replace the filter and turn clockwise. Tighten securely.
7. Flip up the pour spout.
8. Close the access door by hooking the bottom tabs first, then rotating the
access door shut.
Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed
to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during
installation. See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting
our Website at GEApplianceparts.com or by calling GE Appliances at 877.959.8688. In Canada, visit your local
GE Appliances parts distributor or call 800.661.1616 or GEAppliances.ca/en/products/parts-filters-accessories.
Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be
below freezing.
49-3000368 Rev 2
On models with
SmartDispense:
Use only HE
High-Efficiency
detergent
On models without
SmartDispense:
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