15.2. Special warranty conditions for PC, notebook,
pocket PC (PDA), devices with navigation
functions (PNA), telephone devices, mobile
telephones and devices with a memory function
Should any of the supplied options (e.g. memory cards, etc.) have a fault, you are en-
titled to a repair or replacement. The warranty covers material and labour costs for
restoring the functionality of the product concerned.
The warranty can be invalidated if any damage to the product itself or the supplied
options results from the addition of any hardware to your product that is not produ-
ced or distributed by the warranty provider.
A limited warranty is provided for supplied software. This applies to a pre-installed
operating system and also to supplied programs. For software supplied with the de-
vice by the warranty provider, a warranty is issued that any data media, e.g. discs
and CD-ROMs on which the software is supplied, shall be free from faults in terms
of their materials and workmanship for a period of 90 days following purchase. In
the event of a faulty data medium being supplied, the warranty provider shall repla-
ce the faulty data medium free of charge; any further claims are excluded. Excluding
the warranty for data media, all software is supplied without warranty. Furthermore,
it is not warranted that this software shall function without interruption or errors or
that it will meet your requirements. In the case of map material supplied for a device
with navigation functions, no warranty is provided for its completeness.
It may be necessary to delete all data from the device in order to repair it. Please en-
sure that you have a backup copy for all of the data on the device before sending
back the device. We expressly point out that the factory settings will be restored
in the event of a repair. The warranty provider assumes no liability for the cost of a
software configuration, lost revenue, loss of data or software, or other consequenti-
al damages.
15.3. Special warranty conditions for repair on site or
replacement on site
If there is an entitlement to on-site repair or replacement, the specific warranty
terms and conditions for on-site repair or replacement shall apply to your product.
The following provisions must be ensured by you for carrying out repairs or replace-
ments on site:
•
Personnel from the warranty provider who arrive at your premises for the above-
mentioned purpose must have unrestricted, safe and immediate access to the
devices.
•
Telecommunication facilities required by these personnel for the proper execu-
tion of your order, for testing and diagnostic purposes or for remedying faults
must be provided by you at your own expense.
•
You shall be personally responsible for restoring your own application software
after completion of the service by the warranty provider.
52 of 108