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MAINTENANCE
FLOOR NOZZLE MAINTENANCE
CLEANING THE SOFT ROLLER
1
To remove the Soft Roller, slide the Eject Roller button on the floor nozzle.
2
Tap loose debris off the Soft Roller. Use a dry towel to wipe it clean, and to remove any debris
caught in the teeth behind the Soft Roller.
3
Hand-wash the Soft Roller as needed. Use only water, and let it air-dry completely for at least 24 hours.
4
Reinsert the Soft Roller and press it in until it clicks securely into place.
CORD MAINTENANCE
To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord.
If this occurs, immediately shut off power to the vacuum and remove the cord from the
brushroll or nozzle.
NOTE: For best performance, keep the Soft Roller clean with regular maintenance.
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If any hair is wrapped around the brushroll,
continue vacuuming, using Carpet mode on a
bare floor surface, low-pile carpet, or a small
area rug. This will allow the self-cleaning
brushroll to remove the hair wrap and send it
to the dust cup.
To access the brushroll, open the locks on
the bottom of the nozzle. With a coin, turn
the locks counterclockwise to open, then lift
off the cover.
Clean off any debris on the bristles and in the
Debris Intake.
1.
DO NOT pull or carry vacuum cleaner by
the cord or use cord as a handle.
2.
DO NOT unplug by pulling on the cord.
Grasp the plug, not the cord.
3.
DO NOT close the soleplate on the cord.
4.
DO NOT pull the cord around sharp
corners.
5.
DO NOT leave the cord near heated
surfaces.
TROUBLESHOOTING
Power cord caught in brushroll or floor nozzle.
• To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. If this
occurs, immediately shut off power to the vacuum and remove the cord from the brushroll or nozzle.
• Inspect power cord and check for any damage before use. DO NOT use vacuum cleaner with a
damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner.
Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
See Maintenance section for more information.
•
Empty the dust cup. Check filters to see if they need cleaning. Follow instructions for rinsing and
completely air-drying the filters before reinstalling them.
•
Clear any blockages in the nozzle, wand, handheld vacuum, or accessories. See Checking for Blockages
section for more information.
•
If any string, hair, or carpet fibers remain wrapped around the brushroll after continued use, carefully
clear them away.
•
Remove any blockages from the debris intake in the floor nozzle. Press the tabs on both sides of the
debris intake tube, then pull up the tube until it extends out of the nozzle. Clear any dirt or blockages. To
close, push the tube down until it clicks into place.
Vacuum lifts area rugs.
•
Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
•
Turn off the unit to disengage the brushrolls. To restart, press the power button on the handle.
NOTE: Clean area rugs in Bare Floor mode or with accessories. See Available Accessories section.
Vacuum turns off on its own or the indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps
to restart:
1. Turn off the vacuum and unplug it.
2. Empty the dust cup and clean the filters. See Emptying the Dust Cup and Cleaning Filters sections.
3. Check for blockages in the wand, floor nozzle, handheld vacuum, inlet openings, and accessories.
4. Reassemble the entire vacuum and ensure all parts click into place.
5. Allow unit to cool for a minimum of 60 minutes.
6. Plug in vacuum and turn it on.
Handheld vacuum is warm.
Due to the strong suction power of the vacuum, it is normal for the area around the filter exhaust to
become warm during and after use. Turn off the vacuum and wait 10 minutes for it to cool down. If it
still feels warm, clean the pre-motor and post-motor filters. See Maintenance section for filter cleaning
instructions.
For all other issues, visit sharkclean.com/support.
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