Twin-Star International Duraflame 19HM40204-E451 Manuel D'utilisation page 7

OPERATION INSTRUCTIONS
Problem
Display shows " "
Display shows " "
Display shows " "
Display shows " "
Heater does not blow
warm air.
The heater is taking
a long time to reach
desired room
temperature.
Temperature will not
change.
Unit continues to run after
reaching set temperature/
or powering off.
Buttons do not work.
Control panel does not
illuminate.
Remote control is not
working when buttons
are pressed.
A648
Root Cause Corrective Action
Unplug the heater, remove the back panel of the heater and check that
The thermostat
the thermostat is plugged into the main circuit board. If this does not
sensor is broken or
solve the problem contact customer service for a replacement
disconnected.
thermostat sensor.
The thermostat sensor Contact customer service for a replacement thermostat sensor.
is broken.
Inspect the heater and check that the air inlets and outlets are not
Manual Reset blocked as this may cause overheating. Unplug the heater for
overheat protection 30 minutes and allow it to cool down. Replug and operate, but monitor
has triggered. the heater for signs of overheating. If the problem persists, discontinue
use of the heater and contact customer service.
Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to overheat.
Power cord Be sure the plug fits tight in the outlet. Heaters draw more current than
overheating small appliances, so overheating of the outlet may occur even if it
protection has has not occurred with the use of other appliances. During use check
activated. frequently to determine if your plug, outlet or faceplate is HOT! If so,
discontinue use of the heater and have a qualified electrician check and/
or replace the faulty outlet(s).
Normal operation, heater will continue to run for several minutes before
Cool down cycle shutting down. Times will vary based on temperatures.
During this time cool air will blow.
Perform a master reset; turn off and unplug unit. Hold down main power
button on the unit itself. Continue to hold button down while plugging
Not reaching set
unit back in. Once unit is plugged back in continue to hold button for 5
temperature.
seconds and then release. Turn unit back on and temperature should
flash 72 degrees then display the ambient room temperature.
Not reaching set Unit is designed to be used as a supplemental heat source in
temperature. conjunction with a primary heat source.
Unit is designed to be used as a supplemental heat source in
Improper use of unit
conjunction with a primary heat source.
Your unit should always be positioned on an inside wall with proper
Location insulation. The heater provides supplemental heating for up to
1000 sq/ft in conjunction with a primary heat source.
The back and side of the heater should be greater than 6 inches away
Location
from objects for proper air intake.
Use of surge protector/
Plug unit directly into the wall outlet.
extension cord.
Defective control
Replace control panel circuit board.
panel circuit board.
Normal operation, will continue to run for several minutes before shutting
Cool down cycle
down. Times will vary based on heating. UNIT WILL BLOW COOL AIR.
Defective control
Replace control panel circuit board.
panel circuit board.
Defective control
Replace control panel circuit board.
panel circuit board.
No batteries or
Change the remote batteries.
battery power.
Operate remote transmitter at a slow measured pace. Press the
remote control buttons with an even motion and gentle pressure.
Poor signal.
Repeatedly pressing buttons in rapid succession may cause the
transmitter to malfunction.
Operate the remote at a distance less than 20 feet from the front
Distance.
of the appliance; point the remote at the control panel.
7
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