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Troubleshooting
PROBLEM
POSSIBLE CAUSES
Freezer control and
Refrigerator is in defrost mode.
lights are on, but
compressor is not
operating
Crisper drawer
Refrigerator control settings are too low.
temperature is too
warm
Refrigerator does
Refrigerator is not plugged in.
not operate
Control is not on.
Fuse is blown, or circuit breaker needs
to be reset.
Power outage has occurred.
Refrigerator still
Refrigerator is malfunctioning.
won't operate
Food temperature
Condenser coils are dirty.
is too cold
Refrigerator or freezer controls are set
too high.
Food temperature
Door is not closing properly.
is too warm
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Door has been opened frequently, or has
been opened for long periods of time.
Food has recently been added.
Refrigerator has
Compartment is dirty or has odor-
an odor
causing food.
Water droplets
Check gaskets for proper seal.
form on outside
Humidity levels are high.
Controls require adjustment.
WHAT TO DO
Normal operation.
Wait 40 minutes to see if refrigerator restarts.
See page 10 or 11 to adjust controls.
Plug in refrigerator.
See page 10 or 11 to adjust your controls.
Replace any blown fuses.
Check circuit breaker and reset, if necessary.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another
refrigerator. If another refrigerator is not available,
place dry ice in freezer section to preserve food.
Warranty does not cover food loss.
Contact service for assistance.
Clean according to the chart on page 23.
See page 10 or 11 to adjust your controls.
Refrigerator is not level. See page 3 for details on how
to level your refrigerator.
Check gaskets for proper seal. Clean, if necessary,
according to the chart on page 23.
Check for internal obstructions that are keeping door
from closing properly (i.e. improperly closed drawers,
ice buckets, oversized or improperly stored containers
or foodstuffs, etc.)
See page 10 or 11 to adjust your controls.
Clean according to the chart on page 23.
Check the positioning of food items in refrigerator to
make sure grille is not blocked. Rear air grilles are
located under crisper drawers.
Reduce time door is open. Organize food items
efficiently to assure door is open for as short a time as
possible.
Allow time for recently added food to reach
refrigerator or freezer temperature.
Clean according to instructions on page 24.
Clean according to the chart on page 23.
Normal during times of high humidity.
See page 10 or 11 to adjust your controls.
Cont.
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