STEINEL L 115 S Mode D'emploi page 15

10. Manufacturer's Warranty
Manufacturer's warranty of STEINEL GmbH,
Dieselstrasse 80-84, DE-33442 Herzebrock-
Clarholz, Germany
All STEINEL products meet the highest quality
standards. For this reason, we, the manufactu-
rer, are pleased to provide you, the consumer,
with a warranty under the following terms and
conditions:
The warranty covers the absence of
deficiencies which are proven to be the result
of a material defect or fault in manufacturing
and which are reported to us immediately
after detection and within the warranty
period. The warranty shall apply to all
STEINEL products sold and used in Germany -
excluding STEINEL Professional products.
You can opt for warranty cover in the form of
repair or replacement which will be provided
free of charge (if applicable, in the form of a
successor model of the same or higher quality)
or in the form of a credit note.
The warranty period for the STEINEL product
you have purchased is 3 years (5 years for
products from the XLED home range) in each
case from the date on which the product was
purchased.
We shall bear the shipping costs but not the
transport risks involved in return shipment.
Statutory rights accruing from defects,
gratuitousness
The warranty cover described here shall be
applicable in addition to the statutory rights
of warranty – including special consumer
protection provisions – and shall not restrict or
replace them. Exercising your statutory rights
in the event of defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded
from this warranty. In addition to this, the
warranty shall not cover:
– any wear resulting from use or any other
natural wear of product parts or any
deficiencies in the STEINEL product that are
attributable to wear caused by use or other
natural wear,
– any improper or non-intended use of the
product or any failure to observe the opera-
ting instructions,
– any unauthorised additions, alterations
or other modifications to the product or
any deficiencies attributable to the use of
accessory,
– supplementary or replacement parts which
are not genuine STEINEL parts,
– any maintenance or care of products that
is not carried out in accordance with the
operating instructions,
– any attachment or installation that is not
in accordance with STEINEL's installation
instructions,
– any damage or loss occurring in transit.
Application of German law
The warranty shall be governed by German
law excluding the United Nations Convention
concerning the International Sale of Goods
(CISG).
Making claims
If you wish to make a warranty claim, please
send your product complete and carriage paid
with the original receipt of purchase, which
must show the date of purchase and product
designation, either to your retailer or directly to
us at STEINEL (UK) Ltd. – 25 Manasty Road,
Axis Park, Orton Southgate, GB- Peterborough
Cambs PE2 6UP United Kingdom. For this
reason, we recommend that you keep your
receipt of purchase in a safe place until the
warranty period expires.
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